The computing and software IT infrastructure that performs engineering, provisioning, and management functions in telecommunications networks, Operations Support Systems (OSS), for the global market will exceed $46 billion in 2008, in a new study by INSIGHT Research.

Over the next five years, growth of the telecommunications industry spending for OSS is expected to slightly lag the forecasted growth in service revenue. This indicates that the industry is fully expecting sustainable growth in the years ahead. Telecommunications network operators worldwide are forecasted to increase their investment in OSS at a compounded rate of just over eight percent during the next five years, according to “Operations Support Systems, 2007-2012.” The North American investment in computing and software systems for acquiring, serving, and billing customers is expected to grow at a compounded rate of nearly six percent, which will lag worldwide investment over the same period. However, Asian Pacific and Latin American-Caribbean carriers’ OSS expenditures will grow at double digit rates.

“The carrier community has fully recovered its confidence and is investing in OSS at nearly the same rate that consumers and businesses are picking up new wireline and wireless services,” says INSIGHT president Robert Rosenberg. “Our research suggests that terrific growth is ahead for those OSS needed to support 3G wireless services. RF planning and engineering tools and the professional service need to support them, carrier-to-carrier billing and service provisioning tools, as well as customer-accessible service management systems all appear to be growth areas in the months ahead,” concluded Rosenberg.

“Operations Support Systems, 2007-2012” forecasts global IT infrastructure spending for billing, customer care, planning/engineering, provisioning/inventory, trouble repair, network management, business management, and workforce management systems. It also projects the professional services expenditures required to implement those systems by type of carrier in four regions: North America; Europe, the Middle East, and Africa; Asia/Pacific; and Latin America/Caribbean.

A free report excerpt, table of contents, and ordering information is online at http://www.insight-corp.com/reports/ossfor2007.asp

This report is available immediately for $4,995 (hard copy). Electronic (PDF) reports can also be ordered online.

For details, please visit their website: http://www.insight-corp.com or call 973-541-9600

Website: http://www.insight-corp.com