911 Enable, a leading 911 service provider that offers solutions tailored specifically for enterprises and businesses, has been selected by Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, for membership in the Avaya DeveloperConnection program.
911 Enable is the developer of the award-winning Enterprise 911 Solution, which routes 911 calls from enterprise networks to Public Safety Answering Points (PSAPs). The solution interoperates with the Avaya Communications Manager IP telephony software, that provides intelligent call routing and application integration for enterprise communications networking. As a result, enterprises that use Avaya Communications Manager can benefit from flexible 911 solutions that support their specific deployments.
The Avaya DeveloperConnection program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
“Working with Avaya will help us refine our flexible solutions for both IP-based and legacy-based, multivendor networks,†said Lev Deich, Director of 911 Enable. “In addition, membership will help to facilitate interoperability testing and speed time to deployment for our customers.â€
The Avaya DeveloperConnection program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DeveloperConnection program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES)—a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications. “With the involvement of companies like 911 Enable, our Avaya developer community has become a catalyst for rapid innovation — creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively,†said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate.â€
As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. 911 Enable is a Gold member of the Avaya DeveloperConnection program.
Membership information and a listing of solutions developed and tested under the DeveloperConnection program are available at www.devconnectprogram.com.
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results. For more information, visit the Avaya website: www.avaya.com.
About 911 Enable
911 Enable is an award-winning 911 provider headquartered in Montreal, Quebec. The company routes 911 calls to PSAPs through the existing emergency services architecture, providing solutions compliant with standards established by the U.S. Federal Communications Commission, Canadian Radio-Television Commission and National Emergency Number Association. 911 Enable is on the leading edge of location information delivery and provides support for remote branch offices, teleworkers and road warriors. In addition, its Enterprise 911 Solution functions as a highly effective replacement for private switch automatic location identification (PS-ALI) systems used by enterprises that operate in large buildings or multi-building campuses.
911 Enable is a partner of the NENA Next Generation E911 Program and works with key communications companies and public safety associations to help determine policy and shape the future of enhanced 911. For more information, visit the 911 Enable website: www.911enable.com.