Amdocs (NYSE: DOX – News), a leading provider of software and services to enable integrated customer management and the intentional customer experience, has signed an agreement with MetroPCS. Under the agreement, the MetroPCS will use Amdocs’ Qpass digital commerce platform to deliver premium content and services to its subscribers. In addition, Amdocs will provide integration and content management services to support and efficiently manage the content.
Amdocs’ Qpass digital commerce platform will enable MetroPCS subscribers to access a wealth of new content and premium service offerings, including short message services, chat, voting, ringtones, and graphics. The Qpass platform will also help make it easier and more convenient for MetroPCS subscribers to interact with their provider.
“By integrating our platform with Amdocs’ Qpass digital commerce solution, we’re able to dramatically enhance the customer experience, further simplifying the merchandizing, delivery, billing, and management of rich content and services,” said Roger Linquist, president and CEO of MetroPCS.
Amdocs’ Qpass platform will allow MetroPCS to merchandize and market premium content to end-users by supporting merchant, offer and promotions management. The platform will also help MetroPCS maintain its relationships with content providers, providing functions such as payments, customer care, financial reporting and settlement.
“As the content market continues to grow, there is a need to ensure a standard, transparent way to manage, bill and settle digital content transactions purchased either on the service provider’s portal or ‘off portal’ from third party media companies,” said Michael Matthews, chief marketing officer of Amdocs. “Service providers and media companies require more efficient financial management, improved customer care capabilities, and real- time reporting tools to drive the success of converged digital commerce. Amdocs’ Qpass solution is uniquely able to address those needs, and it will help MetroPCS continue to build and manage its premium digital content business, and to do so profitably.”
About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world’s leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
About MetroPCS
Dallas-based MetroPCS Communications, Inc. is a provider of wireless communications services. MetroPCS holds 25 licenses through its subsidiaries in the greater Miami, Tampa, Sarasota, Atlanta, San Francisco, Dallas, Detroit and Sacramento metropolitan areas. MetroPCS has more than 2 million subscribers and offers customers flat rate plans with unlimited anytime local and domestic long distance minutes with no contract. MetroPCS is among the first wireless operators to deploy an all-digital network based on third generation infrastructure and handsets. For more information, visit the MetroPCS web site at www.metropcs.com.