New seamless service management solution for communication service providers is achieved by the Integration of development, delivery, and support activities
Ariston Global announced that it had combined day-to-day operations of two of its portfolio companies, Strata Group and Interactive Enterprise (IE). With this combination, both companies will complement their respective markets and product capabilities in delivering an integrated end-to-end service management solution for the communications industry.
“With the communications industry placing a greater emphasis on optimizing the customer experience, service providers require an integrated solution – one that not only activates services but also enables them to effectively manage how these services are delivered to individual subscribers,” said Steve Dubnik, Co-CEO of Ariston Global. “By combining Strata Group’s industry-standard C3C customer self-service platform with IE’s high-performance service activation and management solution, Conexon, service providers can now seamlessly take advantage of a powerful, integrated service management solution. This enables them to optimize the customer experience and maximize revenue generation,” he added.
Strata Group and Interactive Enterprise will leverage and share their global sales, technical support, and software development infrastructures to deliver an integrated service management solution to the marketplace.
Ariston Global also announced that Dave Sellers has been appointed CEO of the newly combined IE/Strata Group companies and that Gabe Taul will assume overall Sales and Marketing leadership for both organizations. Mr. Sellers has been President & CEO of Strata Group for over twelve years and has more than 20 years of OSS experience. Ms. Taul has been Vice President of Global Sales and Marketing for Strata Group and has over 15 years in the OSS space.
About Strata Group
Strata Group is the leading provider of Customer Self-Serve (CSS) solutions to communications service providers. Strata Group has over 10 years experience in designing, developing, deploying, and supporting CSS solutions. The company’s products allow service provider administrators, large enterprise administrators, small-medium business administrators, and users with all types and sizes of communications networks command and control of packages, services, and features.
With headquarters located in St. Louis, Missouri, USA, Strata Group’s products are based on a modern, open, standards-based architecture, and are operational in enterprise, SMB, and residential markets. The company’s products are operational around the world at many communications service providers, helping users to manage TDM, VoIP, SIP, Multimedia, and IMS networks.
For more information, please visit their website: http://www.stratagroup.com
About Interactive Enterpirse
Founded in 1998, Interactive Enterprise develops and markets broadband service management solutions to operators throughout North America, Latin America, EMEA and Asia. Through its modular and flexible service activation and management solution, Conexon, Interactive Enterprise enables operators to rapidly deploy voice, video, data, and wireless (quad-play) services to their subscribers across multiple broadband platforms.
For more information about Interactive Enterprise and Conexon, please visit their website: http://www.interactive-enterprise.com
About Ariston Global
Ariston Global’s vision is to create an innovative organization through combinations of acquisition, merger, and organic growth that will provide enabling tools, services and solutions to the communications industry worldwide.
Through thoughtful integration, collaboration and partnering, the Ariston Global group of companies realizes the benefits of an association with a larger, diverse and expanding organization, but without compromising each company’s heritage of individual focus and passionate customer orientation.
In addition to Interactive Enterprise and The Strata Group, other companies within the Ariston Global group include TeleSciences and its 10e Solutions business analytics practice.
For more information, please visit their website: http://www.telesciences.com
Ariston Global is a portfolio company within the private equity firm Spire Capital Partners, LLC. and is based in Rochester , NY.
For more information, please visit their website: http://www.aristonglobal.com