Astellia, a provider of monitoring solutions for the optimization of mobile network QoS and QoE, was named by Austria’s fastest growing mobile operator Hutchison 3G (H3G) as a unique supplier for its E2E mobile broadband network monitoring and optimization.

The increased usage of smartphones and mobile applications has raised customer expectations in terms of quality of experience. Over the last 10 years Astellia has been providing H3G with performance intelligence to optimize its UTRAN network. With this new contract, Astellia will extend its monitoring to H3G’s core network.

This will hereby give H3G a holistic view of its 3G network efficiency and play a key part in ensuring seamless premium service quality delivery.
Astellia’s non-intrusive, vendor-independent Core PS monitoring solution provides H3G advanced E2E service analysis and fast troubleshooting of QoE issues. In case of a customer complaint related to poor quality of service, the H3G Customer Care team can, in a matter of seconds, access any subscriber’s activity and precisely understand the conditions experienced by the end-user and identify the root contributors to the experience degradation.