Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, has announced that MTS Allstream Inc., a wholly-owned subsidiary of Manitoba Telecom Services Inc. (TSX: MBT) has implemented Convergys’ Infinys [tm] software for rating and mediating its wireless data usage services. MTS Allstream is one of Canada’s leading communications providers. [Read more…]
Eastlink Chooses Service Management Solution by Sigma Systems
Sigma Systems, a provider and leader in the design, development and deployment of OSS service management solutions, has been selected by EastLink, Canada’s fifth largest cable provider, to license Sigma’s Service Management Platform (SMP) for the delivery of residential and commercial telephone and Internet services. Sigma’s service management solution will be integrated / and certified with EastLink’s billing platform. [Read more…]
VoluBill Appoints Telecoms Industry Leader Mike Frayne to Company Board
VoluBill, a global supplier of real-time charging, service access control and subscriber usage monitoring solutions for innovative mobile operators, has appointed one of the telecoms industry’s most prominent figures to its board of directors. Mike Frayne, co-founder and former executive Chairman of Intec Telecom Systems, joins VoluBill as a non-executive Director. [Read more…]
AppLabs Technologies Strengthens European Operations, Hires Gary Davies
AppLabs Technologies, the world’s largest independent software testing company, has recently named Gary Davies to head up business development in Europe. Davies brings more than 15 years of business development and management experience to AppLabs’ expanding European operations and this appointment represents AppLabs’ continued commitment to growth in Europe. Davies will initially be based in London, UK. [Read more…]
cVidya Networks Completes Implementation of Rating and Billing Verification at Swisscom Mobile
cVidya Networks, a global leader of telecom data integrity and revenue assurance systems, has successfully completed implementation of its MoneyMap®/Rating & Billing Verification solution at Swisscom Mobile. The implementation of this innovative and comprehensive rating and billing verification solution proves its effectiveness as a revenue assurance tool already today. This announcement also marks a new stage in the partnership between cVidya Networks and Swisscom Mobile for the advancement of revenue assurance practices and technology, and enables progress to the next phases of joint MoneyMap® implementation. [Read more…]
FTS Presents How Convergence Creates New Revenue Opportunities at 3GSM
FTS (LSE: FTS), a global provider of Business Control, Billing & CRM solutions for communications service providers, will be demonstrating its range of converged billing solutions at the 2007 3GSM World Congress in Barcelona from 12th to 15th February, 2007. FTS will show real life demos of how service providers are using its converged solution for cross-network services creating new revenue opportunities. [Read more…]
ECtel Concludes its Participation in Israeli Office of the Chief Scientist R&D Grant Programs
ECtel Ltd. (NASDAQ: ECTX), a leading global provider of Integrated Revenue Managementâ„¢ (IRMâ„¢) solutions has agreed with the Office of the Chief Scientist of the Israeli Ministry of Industry, Trade and Labor (“OCSâ€) to conclude its outstanding balance to the OCS which sponsored research and development grant programs for its FraudView® solution. [Read more…]
Tier One US Operator Selects Redknee
Redknee Inc., an international provider of infrastructure software that monetizes and personalizes services and content for mobile users, has announced that two Redknee personalization products have been selected by one of the largest wireless operators in the US. The Redknee solution allows the mobile operator to offer convenient and secure Location-Based Services (LBS) with 24 hour customer care support to both enterprises and consumers. Redknee’s portfolio of solutions including Enhanced Location Services (ELS) and Unified Profile Server (UPS) offers personalization tools to the subscriber and will be used to deliver LBS. [Read more…]
Convergys to Open New Facilities in Kentucky and Texas
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, and the largest, outsourced contact center services provider in the world, has announced that it will open new facilities in Kentucky and Texas as part of a plan to increase capacity for its Customer Care business. These two new customer care centers are in addition to the previously announced Albuquerque, New Mexico facility Convergys acquired in December. [Read more…]
Melita Cable Goes Live with MaxBill Solution
Melita Cable, Malta ‘s primary Cable and Internet Service Provider and a part of UPC (United Pan-European Communications), and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, have announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform. This provides Melita Cable with a powerful triple-play platform to synchronize billing, rating, provisioning, customer care and order management across its entire network. [Read more…]
Convergys Delivers Record 2006 Revenue and Earnings Per Share
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, has announced its financial results for the fourth quarter and full year of 2006. Convergys fourth quarter revenues of $720.0 million were up 8 percent compared to the fourth quarter of 2005 reflecting growth from the Customer Care and Employee Care segments. Fourth quarter net income increased 90 percent to $44.5 million, or $0.32 per diluted share, versus $23.4 million or $0.16 per diluted share in the prior year. [Read more…]
O2 UK Chooses ECtel Next Generation Fraud Detection and Prevention Solution
ECtel Ltd. (NASDAQ: ECTX), a provider of Integrated Revenue Managementâ„¢ (IRMâ„¢) solutions, has announced that O2, a leading mobile operator in the UK, has ordered ECtel’s next generation fraud detection and prevention solution, FraudView® Release 8. The new release was chosen because of its advanced capabilities and superior performance in handling high transaction volumes. [Read more…]
Traffix Rolls Out Community Site offering Open Source for 3GPP
Traffix Systems Ltd., a pioneering Next Generation Networks Building blocks company, has introduced its new Community web site, giving additional support to the growing OpenBloXâ„¢ community. [Read more…]
Telenor Extends Deployment of Comptel Network Inventory
Comptel Corporation (OMX Helsinki: CTL1V), a leading Operational Support System (OSS) software vendor for convergent mediation, charging, provisioning and network inventory, has announced that Telenor of Norway is extending its use of Comptel’s network inventory solution to consolidate information about their logical and physical networks. By combining this information, Telenor shall realise savings in through rationalisation of IT systems and improved processes supported by better data-accuracy. [Read more…]
FTS Acquires North American Customers and Employees from Danet
FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers, has acquired North American customers and personnel from Systems Integrator Danet, Inc.. [Read more…]
Martin Group Selects Microtronix as their AMATPS Billing Record Collection Solution Supplier
Microtronix® Datacom Ltd. has announced it is teaming up with advanced OSS/BSS software solutions provider, Martin Group to deliver a cost effective IP based solution for customer’s with legacy network switches. The Microtronix AMATPS Collection System supports collection of AMA data per GR-385-Core from AMATPS compatible elements used in Telco public and private telephone systems. [Read more…]
Satyam Posts Revenue Growth
Satyam (NYSE:SAY) , a leading global consulting and IT services company, has announced the audited results of the company for the quarter ended December 31, 2006 (Q3 2007). Revenue from software services stood at Rs. 1661.12 crore, up 31.3 % on a YoY basis and 3.70% sequentially. The revenue for the current year is expected to be in the range of Rs. 6,434 crore and Rs. 6,442 crore. The corresponding annual growth rate is expected to be 34.3% – 34.4%. [Read more…]
ECtel to Announce Fourth Quarter and Year-End 2006 Results
ECtel, a leading global provider of Integrated Revenue Managementâ„¢ (IRMâ„¢) solutions, will host a teleconference on Thursday, February 8th, 2007 at 10:00 am ET (09:00 am CT, 07:00 am PT, and 5:00 pm Israel time) to discuss its 2006 fourth quarter and year-end financial results, which will be released earlier that day. [Read more…]
CHIL Completes Advanced Customer Retention Solution for Orange
CHIL has announced that Orange Business Services in the UK is the first organisation to successfully deploy CHIL’s new, ground-breaking Tariff Review Service Solution, enabling them to accurately analyse each of its customer’s usage patterns on-line and recommend the most suitable Orange Business Services tariff plan for them. It is expected to lead to much higher customer satisfaction, lower call centre costs and a significant reduction in customer churn. [Read more…]
Comarch to Deliver OSS Solution Pilot to T-Mobile
Comarch has signed an agreement with T-Mobile International to carry out a pilot implementation of the Comarch Inventory Management system, part of the Comarch OSS Suite. The pilot phase of the project will see resource and service management being implemented at T-Mobile Germany and T-Mobile Austria. [Read more…]
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