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Convergys Wins Silver and Bronze Brandon Hall Excellence in Learning Awards

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Convergys Corporation (NYSE: CVG) received both silver and bronze awards in the 2006 Brandon Hall Excellence in Learning Awards announced during the 2006 Training Fall Conference this week in Denver.

Both awards recognized Convergys’ learning solutions in the Custom Content Category. Convergys’ Silver Award honors the development of the e-learning simulation, “Saks“ The Business of Buying: An Introduction to Retail Concepts and Principles.” The Bronze Award honors the development of the sales simulation, “Circuit City TV Sales Simulation.” [Read more…]

TerreStar Builds Management Team to Deliver Next Evolution in Mobile Communications

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TerreStar Networks Inc., an emerging provider of America’s first 4G mobile communications network, has spent the last eleven months assembling a highly experienced management team since the FCC allocated 20MHz of S-Band spectrum for integrated MSS/ATC (Mobile Satellite Services/Ancillary Terrestrial Component) mobile communications in December 2005. TerreStar’s management team will guide the strategic development and operation of North America’s first all-IP mobile communications network with an integrated next-generation satellite and terrestrial system. [Read more…]

Comwave Telecom Partners With RADCOM to Enhance VoIP Service Quality for Growing Customer Base

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Comwave Telecom Inc., a leading Canadian provider of Voice-over-Internet Protocol (VoIP) telephone service and RADCOM, Ltd., (Nasdaq and TASE: RDCM), a network test and service monitoring solutions provider, has announced that, in the third quarter of this year, Comwave selected RADCOM’s Omni-Q solution to monitor the quality of service delivered by its VoIP network. Omni-Q will allow Comwave to continuously collect, monitor and analyze voice quality and traffic performance to enhance service delivery to its customers. [Read more…]

Veramark Releases New Cost Effective SMB Call Accounting Bundles for VoIP

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Veramark Technologies, Inc. (OTCBB: VERA) has announced the release of six new call accounting bundles that address the specific needs of Small Mid-sized Businesses (“SMB”). With all the traditional feature-rich functionality of eCAS® – at a very affordable price – the new eCAS SMB bundles are perfectly suited to even the smallest of businesses. [Read more…]

Convergys Yields Best Quarterly Performance in Three Years

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Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, announced its financial results for the third quarter of 2006. The company had record quarterly revenue of $702.7 million, up 9 percent over the prior year, combined with 10 percent revenue growth in Customer Care with operating income up 12 percent. [Read more…]

Telecom Italia Sparkle Deploys Syndesis for Next Generation Service Offerings

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Syndesis, the worldwide leader in Convergent Service Delivery Management (CSDM) solutions, announced today that its industry-leading service fulfillment solutions have been chosen by Telecom Italia Sparkle (TI Sparkle) to support its next-generation service offerings after a competitive selection process.

A comprehensive Syndesis solution to deliver new services, including automated activation, provisioning, and discovery, is now in production across TI Sparkle’s international IP network. Network reconciliation of TI Sparkle’s inventory system will follow in the next phase of the multi-phase, multi-year license agreement, which is being implemented in conjunction with Datamat, a leading systems integrator. [Read more…]

Comptel Chosen by Huawei as Qualified Partner for Mediation and Provisioning

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Comptel Corporation (OMX Helsinki: CTL1V), a leading OSS software vendor for convergent mediation, charging, provisioning and network inventory, has been selected by next generation network solutions supplier Huawei Technologies Co., Ltd ( “Huawei” ), as a qualified partner. This selection, which follows a formal and lengthy evaluation process, means that Comptel is now a preferred Huawei partner for the deployment of mediation & provisioning services to its customers. Huawei and Comptel have already delivered joint-projects, including a CDMA Voice, Data Provisioning and Mediation solution for Telecom Namibia, which was recently announced by Comptel. [Read more…]

InfoVista Enhances Metro Ethernet Services Through Pre-integration Certification with Alcatel

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InfoVista (NASDAQ: IVTA; Euronext IFV – FR0004031649), a leading service-centric performance management software company, has announced that its solutions are certified as pre-integrated with Alcatel’s 5620 Service Aware Manager (SAM) 4.0, the latest version of its industry-leading management application. Through InfoVista’s L2/L3 VPN Services Module for Alcatel 5620 SAM 4.0, service providers can leverage carrier-grade Metro Ethernet services and meet customer expectations for “always on,” high bandwidth service levels. [Read more…]

Euroset Selects FTS Leap Billing

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FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for communications service providers, has announced that Euroset, a major Russian communication service provider and retailer, has selected FTS’ Leap Billing real-time billing and customer care solution for its MVNO, Broadband and fixed-line telephony services. The contract will provide Euroset with a real-time rating, billing, customer care and business management tool designed for quick service introductions in multi-service environments. [Read more…]

President John Bennett Leaving ACE-COMM

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ACE*COMM Corporation (NASDAQ:ACEC), a global provider of advanced OSS and value-added services applications, has announced that John Bennett, its president since June 2005, will be leaving the company.

“Through some difficult times, John has demonstrated his leadership and professionalism,” said George T. Jimenez, CEO of ACE*COMM. “Over the course of the past year, he has worked diligently to manage our corporate operations and sales functions, and has been a most effective representative of the company’s interests around the world. On behalf of the rest of the management team, I would like to express our appreciation for his contributions and wish him well in his future endeavors.”

Mr. Bennett’s duties will be assumed by other members of the management team, until a replacement is named. [Read more…]

Oracle Acquires MetaSolv

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MetaSolv, Inc. (NASDAQ: MSLV), a global leader in service fulfillment operations support system (OSS) solutions for next-generation communications service providers, has announced that Oracle Corporation (NASDAQ: ORCL) has agreed to acquire MetaSolv through a cash merger for $4.10 per share, or approximately $219.2 million. The agreement is subject to stockholder and regulatory approval and is expected to close in late 2006 or early 2007. [Read more…]

Research and Markets Releases The Next Generation Bill Report

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Research and Markets has announced the addition of The Next-Generation Bill: Commercial and Technical Strategies to their offering. The Next-Generation Bill: commercial and technical strategies examines the changing role of the bill in the next-generation world from the perspective of three different groups of telecoms service users: residential subscribers and small businesses; corporate customers; and wholesale customers (including network and content partners). [Read more…]

White Paper Addresses Telecommunications Information Management Architecture TIMA

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JacobsRimell (JR), a leading provider of customer-centric IP service fulfillment solutions, recently unveiled guidelines for a unified approach to telecommunications information management for all service providers as they face a number of systematic changes in the industry. The white paper, entitled “Telecom Information Management and Analysis (TIMA): Challenges and Solutions,” describes how an important strategic priority for service providers is to create an operations infrastructure that allows them to roll out new services much more rapidly, and with fewer errors, than in the past. [Read more…]

Budget Telecom Chooses Highdeal for Pricing and Rating of New VOIP Services

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Highdeal, the world’s leading provider of pricing, rating and charging solutions has announced that Budget Telecom, a prosperous low-cost telecommunications provider, has selected Highdeal to price and rate its new VoIP services. In a second phase, Highdeal will replace Budget Telecom’s existing pricing and rating infrastructure for all other IP services as well as future fixed-mobile and MVNO services. [Read more…]

Openet Adds Eastern European Operator to Client List

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Openet, a leading provider of active mediation, charging and rating solutions, has announced that the leading mobile operator in an Eastern Europe country is the latest addition to Openet’s ever expanding customer list. The operator, which has nearly 2 million subscribers and controls more than 50% of the mobile communications revenue and mobile Internet markets in its home country, will use Openet’s FusionWorksâ„¢ ActiveCharge and ActiveRate solutions to deliver convergent real-time pre and post-paid charging and rating platform for voice and data services. [Read more…]

Survey Says African Telcos Losing Billions

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Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has revealed that African telecom operators are estimated to be losing over a quarter of revenues due to revenue leakage, which is double the global average (12.1 per cent).

The ‘Operator Attitudes to Revenue Assurance 2006’ report conducted by Subex Azure and telecoms analysts Analysys, reveals that the estimated loss across the sample of African operators was 26.8 per cent which is the equivalent to $25.7bn. [Read more…]

Xero Mobile Completes Phase Three of Implementation Plan

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Xero Mobile’s (Pink Sheets:XRMB) revolutionary ad-subsidized mobile phone service for college students is entering its pilot testing phase, the company recently announced, after completing the design and implementation of its core systems with technology partner XIUS.

Xero features TV-style ads with better ability to measure viewership than direct mail, the accountability of the Web and the intimacy of mobile, and unlike many competitors, has developed its own integrated telecommunications solution to provide a range of services. [Read more…]

VoluBill Signs Deal with Mobile Operator in Northern Africa

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VoluBill, a leading supplier of real-time charging, control and monitoring applications for IP-based mobile services, has announced their selection for a groundbreaking new deal with a major Northern African affiliate of a leading mobile telecoms group. According to the terms of the agreement, VoluBill will supply its Charge Itâ„¢ real-time data control and charging solution which is valued at close to one million Euros.

“Mobile services are growing rapidly in many North African countries and companies are looking for charging applications that can keep up with the pace of change,” explains John Aalbers, CEO of VoluBill. “This new deal is part of our customer’s overall strategy to offer a fully convergent suite of the most innovative data services possible in this fast-growing market. VoluBill’s Charge it™ solution will help manage traffic across the mobile network and enable the operator’s VAS team to use the information to charge for any type of service in real-time, with content awareness.”

VoluBill’s solution Charge itâ„¢ will enable the mobile operator to implement sophisticated value-based charging strategies that allows them to differentiate their services through innovative packages, bundles and promotions. Charge itâ„¢ is a proven solution with a growing list of global customers, including Orange, Orascom, Bharti, Globe Telecom and Digicel Group amongst others. [Read more…]

Vivodi Telecom Upgrades to ACE-COMM Hyperconvergent Mediation Platform

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ACE*COMM Corporation (NASDAQ:ACEC), a global provider of advanced OSS and value-added services applications, has announced that Vivodi Telecommunications, S.A. will be deploying its new N*VISION® 2 (NV2) hyperconvergent mediation solution. Vivodi is a rapidly-growing next-generation Voice-over-IP (VoIP) and IP/Data service provider in Greece. NV2 is the next generation of ACE*COMM’s award winning convergent mediation solution, which has been significantly enhanced to meet the demands of carriers’ mediation and collection environments. [Read more…]