Intec Telecom Systems, a global provider of Business and Operations Support Systems (BSS/OSS) for fixed, wireless, and IP/next generation networks, has signed a partnership agreement with Mrežne tehnologije VERSO d.o.o., Croatia’s leading provider of customised network solutions and services. Under the contract Verso will offer and integrate Intec BSS/OSS products to its customers in the region, including Intec Interconnect, Intec Mediation, and Intec Centralised Error Management (CEMS) solutions. [Read more…]
LHS Generates 1125 Million Invoices Per Hour for Billing and Customer Care
LHS, a leading provider of telecommunications and billing software, has revealed the results of a breakthrough performance test for its fully convergent billing and customer care system, BSCS iX. On an enterprise-class Sun Fire E25K server equipped with 72 UltraSPARC IV processors at 1,5 GHz processor, BSCS iX generated 1.125 million invoices per hour supporting 40 million customers. [Read more…]
Convergys Signs Customer Care and Billing Contract With BT
Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, has signed five year contract with BT (NYSE: BT) to expand the use of Infinys, Convergys’ state-of-the-art billing and customer care solution, to support all of BT’s consumer, business, and wholesale customers. BT is one of the world’s leading providers of communications solutions serving customers in Europe, the Americas, and Asia.
“With Infinys as our core rating and billing engine, we can significantly streamline our billing operations, reducing costs, while introducing new services to market faster than we can today,†said Maria Pardee, CIO of BT Retail.
This agreement encompasses the use of Infinys to rate and bill all BT products and services including BT’s 27 million plus PSTN (public switched telephone network) customers. Convergys’ Infinys solution is capable of supporting traditional PSTN services as well as next generation all Internet Protocol (IP) services on the same platform, including services enabled by IP Multimedia Subsystems (IMS). [Read more…]
PAETEC Named Top Overall CLEC by ATLANTIC-ACM
PAETEC Communications, Inc., has announced it has received two Carrier Excellence Awards from ATLANTIC-ACM, a Boston-based telecommunications research consultancy. PAETEC captured both the 2006 Metro Wholesale PRI Product Award and the Competitive Local Exchange Carrier (CLEC) Best-in-Class Service Partner Award. These awards are for the highest average ratings for PAETEC’s PRI product and the highest overall ratings for service provision, respectively. [Read more…]
Visionael Acquires Defero to Secure Position in OSS IP Service Delivery Market
Visionael Corp., a leading provider of process-oriented inventory, provisioning and activation solutions for IP service delivery, has announced the acquisition of Defero AB, a Swedish operations support system (OSS) solutions provider. The deal strengthens Visionael’s ability to support service providers in the rollout of next-generation services across IP networks. Financial terms of the deal were not disclosed. [Read more…]
Veramark Announces Entry into New Markets with Asset Management Solution Sale
Veramark Technologies, Inc. (OTCBB: VERA) today announced receipt of a VeraSMART upgrade for approximately $150,000 from a major freight transportation services company. The customer chose the new VeraSMART Asset Management and the Work Order module to manage their inventory and related work flow processes. [Read more…]
FTS Appoints Alon Raz New Chief Financial Officer
FTS (LSE: FTS), the global provider of Business Control, Billing and CRM solutions for Communications Service Providers, has announced the appointment of Alon Raz as its Chief Financial Officer. Mr. Raz joins FTS after serving three years as Chief Financial and Operational Officer at Team Computers and Systems Ltd., one of Israel’s largest IT groups. At Team, he led the acquisition of Malam, a deal which propelled Team into becoming Israel’s second largest IT group. [Read more…]
Lucent Enhances Belize Telecom Rating and Charging Services
Belize Telecommunications Limited will soon be launching a range of new and enhanced services to its prepaid customers by means of Lucent’s SurePay real-time rating and charging engine, which has been commercially deployed in networks worldwide with a base of more than 135 million subscribers. SurePay is a scalable, converged pre-paid/post-paid billing solution designed to support a wide variety of voice, data, content charging and e-commerce services. [Read more…]
Subash Menon to Keynote at Intel Developer Forum India 2006
Subash Menon, Founder Chairman, Managing Director & CEO, of Subex Azure Ltd. will deliver the industry keynote address at the upcoming Intel Developer Forum (IDF) India 2006. IDF is a global technology forum where Intel and industry thought leaders share their vision on emerging technology trends, resulting new opportunities, roadmaps, strategies and usage models that help companies to prepare for and capitalize on the opportunities for the future. IDF will be held in the USA, India, Taiwan, China and Korea between September-November in Fall 2006. IDF India 2006 will be held in Bangalore on October 10 – 11 2006. [Read more…]
New MasterCard Service Allows Search for ATMs via Cell Phone
Have you ever needed an ATM and not known where to find one? For tourists and businesspeople traveling far from home, that is an all-too-familiar predicament. But a new cell phone service from MasterCard now promises to make such situations a thing of the past.
MasterCard now provides cardholders with a mobile, location-based search and directory service so they can request the location of the nearest ATM be sent to their cell phone via SMS text message. [Read more…]
Subex Azure Signs Interconnect Deal with Omantel
Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has announced that it is to implement an interconnect billing system for Omantel, the Oman telecommunications company.
Omantel and its mobile business Oman Mobile, provide fixed and mobile services to over 1.5 million customers. Omantel required an interconnect system to enable it to effectively rate, bill and provide settlements on its international and national services and agreements. [Read more…]
FTS Presents First Demo of Business Control Layer at GSM 3G Africa 2006
FTS (LSE: FTS), a global provider of Business Control, Billing & CRM solutions for communications service providers, will be providing a demonstration of the value of the new sector of telecoms technology, called Business Control Layer, at GSM>3G Africa on October 19th at 12:05pm.
Business Control Layer is a software layer in a service provider’s infrastructure which resides between the network and BSS allowing providers to dynamically adapt network or service behavior, at the customer level, in order to increase revenues and improve customer experience. [Read more…]
Subex Azure Partners with Hitachisoft to Deliver Revenue Assurance Solution to Japanese Telecoms
Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, has announced that it has entered into a strategic partnership with Hitachisoft, one of Japan’s leading IT software development companies, to provide revenue assurance to Japanese telecom operators.
Under the terms of the agreement, Hitachisoft has the exclusive sale rights in Japan for the Subex Azure Revenue Assurance System (SARAS) and therefore will be able to combine it with its own technology and resell SARAS-based solutions to operators. [Read more…]
MetTel First National CLEC to Integrate With UCN Network and Offer On-Demand inContact Application Services
UCN, Inc. (OTC Bulletin Board: UCNN – News), a provider of on-demand contact handling software and business telecommunication services delivered over the UCN national VoIP network, today announced a partnership with MetTel (Metropolitan Telecommunications), a competitive local exchange carrier (CLEC) based in New York City. Under the terms of the signed agreement, the two companies will interconnect their respective networks, enabling MetTel to sell UCN’s inContact(TM) application services into its customer base. [Read more…]
VIBO Deploys Comverse InSight for 3G Network
Comverse, a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT), and the world’s leading supplier of software systems enabling network-based multimedia enhanced communication and billing services, has announced that VIBO Telecom, Taiwan’s newest operator, deployed Comverse’s InSightâ„¢ Open Services Environment and advanced messaging services for its new 3G network in Taiwan. [Read more…]
FTS Creates Business Control Layer Sector in OSS BSS Industry
FTS (LSE: FTS), a global provider of Billing and CRM solutions for Communications Service Providers (CSPs), has created a radical new sector of telecom OSS/BSS – the Business Control Layer. Business Control Layer technology has far-reaching implications upon service providers’ ability to increase revenue and improve customer service.
The Business Control Layer is a software layer in a service provider’s infrastructure residing between the network/OSS and the BSS. The Business Control Layer simultaneously connects to any network infrastructure and includes service management elements from the billing system coupled with real-time charging and network management elements. The technology can dynamically adapt network or service behaviour, at the customer level, in order to increase service providers’ revenue and improve customer experience. This works by capturing customer interaction events in real-time and responding in real-time based on a pre-configured set of business policies or actions, such as sending the subscriber a message, provisioning a network element, balance management or rating. [Read more…]
ACN Goes Live with MaxBill’s Customer Care and Billing Platform
ACN, one of the world’s leading direct sellers of telecommunications services, and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, has announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform, providing ACN with enhanced customer service and network marketing capabilities for its New Zealand market. [Read more…]
Openet and Promon Announce Partnership in South America
Openet Telecom, a leading provider of active mediation, charging and rating solutions, has announced a partnership with Promon, the largest network integration company in Brazil by the International Data Group (IDG), for the distribution of Openet’s revenue generating solutions to wireless, wireline, and cable operators in Central and Latin America.
“Openet is delighted with to have a Promon partnership in place,” said Apollo Guy, VP of Sales and Alliances, Americas, at Openet. “Openet is committed to extending its North American market leadership into Central and Latin America. Promon’s proven track record with operators in the region combined with Openet’s industry-leading products and solutions will accelerate our shared objectives,” said Guy.
Promon’s domain expertise and strength in the Latin and Central America markets provides telecommunications operators with a local presence for integration, deployment, and operational support for the full breadth of Openet’s solutions. [Read more…]
Amdocs Signs Contract with Vodafone Netherlands
Vodafone Netherlands, one of the largest mobile providers in the Netherlands, and Amdocs (NYSE: DOX – News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), has announced that Vodafone Netherlands has signed a five-year managed services agreement with Amdocs. Amdocs will assume responsibility for Vodafone Netherlands wholesale and retail billing, provisioning and partner settlement operations. This will allow Vodafone Netherlands to increase its focus on addressing customer needs and on service innovation, while achieving operational cost efficiencies. [Read more…]
IBM Benchmarks Intec Convergent Billing
Intec Telecom Systems and IBM have completed a performance benchmark of Intec Convergent Billing v6, the latest version of the market-leading customer care and billing system, on IBM System p5 servers, demonstrating the capability to handle a sustained throughput equivalent to the needs of a customer base of 60 million pre-paid subscribers. The benchmark was based on a current customer implementation and reflected realistic operating conditions and data.
Intec Convergent Billing v6 is designed to offer scalable, leading-edge performance for any combination of payment method and communications technology, including pre- and post-paid, fixed, wireless, and next-generation services, for operators and service providers of all types and sizes. [Read more…]
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