Telephony(R), a Prism Business Media publication for telecom service providers, has announced a partnership with the TeleManagement Forum (TM Forum) to serve as the exclusive publisher of the Show Daily for TeleManagement World Americas 2006, Dec. 4-7 in Dallas. In addition to the online Show Daily and a series of e-newsletters related to the event, Telephony will produce a related print supplement on Operational and Business Support Systems (OSS/BSS) in conjunction with its November 6 issue. [Read more…]
Veramark Announces Significant Order from State Government Agency
Veramark Technologies, Inc. (OTCBB: VERA) has announced receipt of a significant VeraSMART(R) order from a large state government agency. The agency plans to deploy the VeraSMART solution for 20,000 extensions at 34 sites with various Nortel VoIP and Legacy Meridian telephony platforms. VeraSMART’s Call Accounting module will be utilized to implement security measures and IP polling of remote sites for the agency.
The EZ-Share(TM) LDAP interface will be used to import data from an existing directory. The agency chose the VeraSMART Telemanagement solution based on its totally web-based interface, robust functionality, and ease of use. [Read more…]
Comptel Selected by Telecom Namibia For CDMA Voice and Data Provisioning and Mediation
Comptel Corporation (OMX Helsinki: CTL1V), an OSS software vendor for convergent mediation, charging, provisioning and network inventory, has announced that it has been selected by Telecom Namibia to provide provisioning and mediation solutions for their CDMA voice and data services. The Comptel InstantLink provisioning solution will enable Telecom Namibia to activate new customers and services fast and efficiently. The Comptel EventLink mediation solution will ensure that usage information is collected effectively, so that Telecom Namibia can bill their customers in a timely way.
Oiva Angula, Acting Head of Corporate Communications and Public Relations at Telecom Namibia, said, “Enabling us to rapidly activate services for customers without any delays, and collecting information to reliably charge for these services, are obviously fundamental requirements for the success of Telecom Namibia. It was, therefore, vital that we chose the right solutions for provisioning and mediation. We selected Comptel InstantLink and Comptel EventLink because we knew that Comptel solutions interoperate smoothly with the CDMA networks of our chosen supplier, Huawei”.
As Namibia’s incumbent operator, Telecom Namibia needed provisioning and mediation solutions that would be able to work with their leading edge CDMA network, which is currently being deployed by equipment vendor Huawei. [Read more…]
Intec Completes Acquisition of EUR Systems
Intec Billing, a provider of business and operations support systems (BSS/OSS) and services to the global telecom industry, announced today the completion of its acquisition of the operating assets of outsourced billing and business process outsourcing (BPO) specialist EUR Systems. The EUR assets will be added to Intec’s existing service bureau operations in North America, to offer a comprehensive suite of end-user and wholesale billing and BPO solutions to the North American ILEC, CLEC and IXC market. The consideration, which will be paid in cash, is approximately $13.4 million*, subject to a working capital adjustment. The value of the gross assets acquired is approximately $6.6 million. EUR, which reported revenues of $36.0 million in 2005, employs approximately 230 professionals in its operations in Mechanicsburg, PA and San Antonio, TX.
Intec CEO Kevin Adams said, “Completion of this acquisition allows Intec to substantially increase its market share in the access billing space and to expand our capabilities as an outsourced billing and business process provider. We see very good synergies in this deal, which allows us to efficiently and effectively combine our outsourcing and service bureau operations under one experienced management team.”
The acquisition of EUR provides Intec with a centre of competence in outsourced billing and business services which, when combined with its existing Carrier Access Billing (CABS) and retail billing service bureaus, will make it one of the leading players in this market. The acquisition expands the Intec portfolio through the addition of a broad range of business process outsourcing services and also provides an opportunity for Intec to increase efficiency in its existing service bureau operations through economies of scale. [Read more…]
Intelligent Metering Investments in Europe to Total 3.5 Billion Until 2010
Investments in intelligent metering solutions in the European energy sector will total 3.5 billion until 2010, according to new a research report from the analysis firm Berg Insight.
“Demand for intelligent metering solutions is closely linked to energy cost”, says Tobias Ryberg, senior analyst at Berg Insight. “Already most industrial and large commercial sites are covered with intelligent metering. In a second phase we now see deployments of smart meters for residential customers in countries with high electricity prices or high electricity consumption.”
Sweden, where households use three times more electric power than the EU-average, will introduce a law that will lead to intelligent metering for all customers by 2009. [Read more…]
Videotron Selects Highdeal for Quad-Play Pricing and Rating
Highdeal, the world’s leading provider of Pricing, Rating and Charging solutions, has announced that leading North American cable MSO, Videotron, has selected Highdeal Transactive for their billing infrastructure. The solution, which facilitated the launch of Videotron’s new MVNO offering, was successfully integrated into their existing BSS/OSS architecture.
“We are thrilled with the benefits that Transactive has already delivered to our business. By combining wireless telephone service with Videotron’s other offerings, consumers can enjoy quality products and advantageous discounts on their bills,†said André Gascon, VP of Information Technology, Videotron. “And they can simplify their lives through one-stop shopping at Videotron: we are the only industry player that offers customers a single customer service point, one visit from the technician, one bill for all their services.â€
Videotron, which provides cable television and telephony, as well as interactive multimedia and Internet services to 3.3 million customers in Canada , implemented Transactive in an aggressive timeframe to meet the launch of their new wireless offering. Videotron successfully launched this service on August 10th becoming the first major North American cable MSO to also become an MVNO (mobile virtual network operator). [Read more…]
Evolving Systems and American Telecommunications ATI Bring Next Gen Solutions to Latin America
Evolving Systems, Inc. (Nasdaq: EVOL – News), a provider of software solutions and services to the wireless, wireline and IP carrier market, and American Telecommunications, Inc. (ATI), a solutions provider of advanced telecommunications systems and services, have announced their agreement to pursue new business in the Latin America market.
“After a careful evaluation of technology and industry experience, we selected Evolving Systems as our vendor partner for service activation and number management projects in our region,” said Luis Alberto Nunez, ATI’s CEO. “We feel that Evolving Systems provides the right combination of value and functionality that operators in Latin America are demanding, and we are very pleased to be working with an industry leader in areas that our customers consider mission critical,” added Nunez.
The companies have entered into an agreement to bring Evolving Systems’ service activation and number management solutions to telecommunications operators in Latin America. Under the agreement, ATI will market and support Evolving Systems’ solutions through its extensive network of in-country affiliates throughout Latin America. Evolving Systems will provide ATI with the technology and expertise to bring end-to-end solutions to customers in the region. [Read more…]
Subex Azure Report Says Telcoms Operator Losses On the Increase
According to a report released by Subex Azure Limited, telecoms operator losses are on the increase. But, operators are now taking greater corporate responsibility for revenue assurance. Subex Azure Ltd, the world’s largest vendor of revenue maximization solutions for telecom operators, today revealed that average revenue leakage across global telecoms operators has increased to 12.1 per cent of turnover ($176 billion), compared to 11.6 per cent in 2005. This is one of the main findings of the fourth consecutive annual ‘Operator Attitudes to Revenue Assurance 2006’ report, which Subex Azure conducted with telecoms analysts, Analysys.
Danny Dicks, Principal Analyst at Analysys, said: “From this year’s research it is clear that operators are more concerned about all sources of revenue leakage. It is apparent that revenue assurance has become much more of a board-level issue.”
The report is based on the responses of over 100 operators around the world, to investigate levels of revenue loss globally. Fraud was again the single largest area of revenue leakage having increased to 2.9 per cent of turnover. There were also increases in revenue leakage due to credit management, incorrect service usage data and interconnect/partner payment errors. [Read more…]
BSG Clearing Solutions Adds Senior Executives to its Hong Kong Office
BSG Clearing Solutions, a subsidiary of Billing Services Group Limited (AIM:BILL), the telecom industry’s clearing and settlement provider, has announced two key appointments to strengthen its sales organization in the Asia Pacific region. Appointments include:
– John Rocca, General Manager, Asia Pacific
– Candic Law, Regional Sales Manager, Asia Pacific [Read more…]
Axiom Systems and NVision Group Partner to Establish Center of Excellence in Russia
Axiom Systems, a leader in Service Fulfillment software for communications service providers, and NVision Group, a market-leading Russian systems integrator, today announced a strategic partnership that will see the establishment of an AXIOSS® Service Component Factory in Moscow.
“NVision Group is committed to making only the very best networking technology available to our clients and prospects throughout the Russian Federation,” said Andrey Zuzin, First Deputy General Director of NVision Group. “The AXIOSS suite is market leading, both in terms of the technology platform and its deployment by many of the World’s leading service providers.”
The AXIOSS Service Component Factory will become a Center of Excellence for the offshore development of ‘building block’ style components that streamline the creation and fulfillment of multi-vendor, multi-technology, and multi-play products and services. [Read more…]
Ericsson Acquires Distocraft
Ericsson (NASDAQ: ERIC) has reached an agreement with Finnish company Distocraft Oy to acquire the assets of Distocraft’s business. The company, with 42 employees, specializes in software development for mobile network performance management.
Kurt Jofs, Executive Vice President and General Manager, Business Unit Access, Ericsson, says: “I am pleased to announce this acquisition. It will further strengthen our ability to support our customers with best-in-class network management, allowing them to focus on the introduction of attractive end-user services.”
With this acquisition, Ericsson will expand the capabilities of its market-leading OSS portfolio, addressing both new technologies, such as HSPA (High-Speed Packet Access), IMS (IP Multimedia Subsystem) and 3G LTE (3G Long-Term Evolution), and multivendor environments. [Read more…]
TTI Telecom To Participate in Upcoming Financial Conference
TTI Team Telecom International Ltd. (NASDAQ: TTIL), (‘TTI Telecom’), a global supplier of Operations Support Systems (OSS) to communications service providers, has announced that company executives will participate in the upcoming Kaufman Brothers Ninth Annual Investor Conference on September 7, 2006. [Read more…]
Syndesis Selected As Part of Telstra’s IT Transformation Project
Syndesis has announced that Telstra has selected Syndesis TrueSource, the world’s most widely deployed data integrity management solution, from a competitive field for discovery and reconciliation as part of Telstra’s IT transformation project. Under the multi-million dollar license agreement, Syndesis will address data quality and accuracy issues associated with multiple data repositories by enabling auto-discovery across Telstra’s entire network and reconciliation of physical and logical inventory.
“As part of Telstra’s IT transformation, it is essential to ensure the accuracy of inventory data, which supports overall service fulfillment. Telstra selected Syndesis as a partner because of the company’s proven ability to maintain perpetual data integrity and accuracy, cleanse legacy inventory systems to facilitate migration, as well as its out-of-the-box capabilities,” said John McInerney, Director, IT Transformation, Telstra Corporation.
Syndesis solutions have been selected to perform discovery and reconciliation of network assets valued at more than $25 billion across its customer base, which includes BT, Cingular, Telecom Italia, Sprint/Embarq and Verizon Wireless, among many other customers around the world. Syndesis TrueSource has proven its ability to reconcile a range of inventory solutions, including next-generation inventory management systems from three commercial inventory vendors as well as multiple “home-grown” inventory systems. In addition to inventory reconciliation, Syndesis TrueSource is being used to reconcile billing, assurance, order and CRM systems, making it the leader in enterprise-wide reconciliation for telecom operators. [Read more…]
Convergys to Manage Billing Operations for VIBO Telecom
Convergys Corporation (NYSE:CVG), a leader in customer care, human resources, and billing services, has announced that it has signed a 5-year professional services outsourcing contract with VIBO Telecom, Taiwan’s leading 3G mobile operator, to manage VIBO’s back office operations.
“We selected Convergys because of its operational expertise in managing and operating complex customer care and billing environments to achieve optimal performance,” said David Wang, VIBO’s CEO.
Under this new contract, Convergys will continue to manage all aspects of VIBO’s customer care and billing systems, extending a contract first signed in 2005. As part of the 2005 agreement, Convergys implemented and integrated its Infinys [tm] rating and billing and mediation software with VIBO’s third party CRM, activation, provisioning, and partner management platforms. Infinys is the leading convergent BSS (Business Support System) software for enabling fast rollout of convergent bundles and new IP-based and Convergent Pre-/Post-pay services. [Read more…]
Iusacell Selects Openet for Charging and Rating Solution
Openet Telecom (“Openetâ€), a leading provider of active mediation, charging and rating solutions, today announced that Grupo Iusacell (“Iusacellâ€), a leading mobile services provider in Mexico, selected Openet to deliver charging and rating capabilities for all of the carrier’s pre- and post-paid data service offerings. “Iusacell’s strategic approach is to focus on mobile data products and services. With third generation CDMA network and EVDO, Iusacell offers innovative mobile telephony and data services which place the company as a leading edge technology operator†said Eduardo Kuri, COO of Iusacell.
“This recent win with Iusacell demonstrates Openet’s ability to meet evolving Operator requirements and facilitate the provision of new mobile services†said Apollo Guy, VP Sales Americas, “Openet was chosen as the best technical solution in the market with the most experience with other major customers in this emerging area where wireless service providers wish to maximize their data services ARPU and give their customers more choices in accessing and paying for data services.†Openet’s new deployment at Iusacell is one of several FusionWorks™ ActiveCharge and ActiveRate installations in North America.
Iusacell selected the Openet FusionWorksâ„¢ products for their performance, availability, and scalability while working in converged deployments and integrating with existing network or billing infrastructure. The Openet solution will enable Iusacell to improve data services delivery with flexible pricing models to meet their subscribers’ needs. [Read more…]
cVidya Networks Appoints Ronen Tanami as COO
cVidya Networks, a global leader of Telecom Data Integrity and Revenue Assurance Systems, announced today that Ronen Tanami is joining the company as COO. As part of cVidya’s management team, Ronen will consolidate the product definition, development and delivery processes into a synergetic integrated framework.
Drawing on his vast experience in working with tier-1 operators, Ronen will ensure that cVidya maintains a high level of efficiency both in the growing number of deployment projects at customer sites as well as in developing the product, MoneyMap®. Ronen will be responsible for ensuring cVidya customers are achieving the highest level of satisfaction with cVidya both through ongoing project deployment and support services. [Read more…]
iGR Report Ranks ACE-COMM a Leading Developer of Parental Controls for the Youth Mobile Market
ACE*COMM Corporation (NASDAQ:ACEC), a provider of advanced OSS, value-added services, and network business intelligence solutions, today announced that an independent research report by iGR – “Mobile Phones, Children and Parental Controls”, August 2006 – has ranked ACE*COMM’s Parent Patrol(TM) as a leader in the parental controls marketplace. iGR is a market strategy consultancy focused on the wireless and mobile communications industry.
“From conversations with multiple mobile operators, we understand that the need to provide a solution that incorporates parental controls is one of the most pressing product strategies for wireless service providers today,” said Iain Gillott, wireless analyst at iGR and acknowledged mobile industry authority. “Our data clearly shows that there is a significant untapped mobile market with children, but the mobile operators must be responsible in addressing this opportunity. In the competitive wireless marketplace, operators need to provide the appropriate parental protection and management capabilities in order to responsibly target younger subscribers with parents’ blessings.”
According to the iGR report, “ACE*COMM, a leader in the parental control industry, is offering Parent Patrol and is a good example of a network-based product that has met with wide acceptance and a high level of interest from the mobile operators.” [Read more…]
TTI Telecom Reports Second Quarter 2006 Financial Results
TTI Team Telecom International Ltd. (NASDAQ: TTIL), (“TTI Telecom”), a global supplier of Operations Support Systems (OSS) to communications service providers, today announced results for its fiscal second quarter ended June 30, 2006. Total revenues for the second quarter were $12.6 million, an increase of 24% as compared to $10.2 million for the second quarter of 2005. Operating income for the quarter was $0.2 million, compared with an operating loss of $2.3 million for the same quarter of 2005, and net income was $0.2 million, or $0.01 per diluted share, versus a net loss of $2.3 million, or $0.20 per diluted share, in the same quarter last year. TTI Telecom ended the quarter with approximately $36.5 million in cash and liquid investments. [Read more…]
Convergys’ Expertise in Employee Training Recognized by Training Industry
Convergys Corporation (NYSE: CVG), a leader in providing customer care, human resources, and billing services, has been named to TrainingOutsourcing.com’s annual listing of the “Top 20 Companies in the Training Outsourcing Industry.”
“Convergys continues to be recognized on our list because Convergys plays a leadership role in shaping the BPO training landscape and the improvement of human capital,” said Doug Harward, CEO and Founder of TrainingOutsourcing.com.
Convergys has appeared on the list each year since its inception three years ago. The Top 20 List has become the most accessed resource used by training buyers to identify the leaders in the industry. [Read more…]
Convergys to Present at Citigroup’s 13th Annual Global Technology Conference
Convergys Corporation (NYSE: CVG), a leader in customer care, human resources, and billing services, announced today that its Chairman and Chief Executive Officer, Jim Orr, and its Chief Financial Officer, Earl Shanks, will be presenting at Citigroup’s 13th Annual Global Technology Conference in New York. The Convergys presentation is scheduled for Wednesday, September 6, at 10:25 A.M., Eastern Daylight Time. [Read more…]
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