LHS, a provider of telecommunications billing and customer care systems and Alcatel (Paris: CGEP.PA and NYSE: ALA) announced today that they have extended their strategic partnership to offer a combined pre-post-paid convergent billing solution for simplified and cost-optimized billing operations.
Stéphane Terranova, President of Alcatel’s integration and services activities, commented: “Today, mobile operators need to compensate for the steady decline in revenue from voice services and reduce the cost of operations. Having a single billing system for both prepaid and postpaid customers will enable operators to increase operational efficiency. At the same time, the convergent solution will help operators to launch new pre- and postpaid services to fight fierce competition with faster time-to-market, and increase revenues. Alcatel has selected LHS’s BSCS for its proven superior functionality and excellent performance in the IT field, which perfectly fits with Alcatel’s real time billing leadership and over 10 years of expertise in the network field.â€
The new solution combines LHS’s billing and customer care system, BSCS iX and Alcatel’s Payment Suite 4.4 with Alcatel’s project management and integration skills to provide an end-to-end convergent billing solution from customer management to network interaction. The convergent solution includes features such as real-time call control, full real-time convergent rating engine, and unified provisioning and customer care for prepaid and postpaid customers. [Read more…]