Netcracker Technology announced that its Omnichannel Customer Experience Management solution is the winner of the “Customer Engagement” award of the Fierce Innovation Awards: Telecom Edition conducted by FierceMarkets. This award is part of the broader Business Transformation Management category. The judging of entries was done based on the merit of the solution, whereby vendor and solution names were not disclosed to the panel of distinguished judges. [Read more…]

Netcracker Technology announced recently that Lightower Fiber Networks, the premier provider of all-fiber, high-performance networking solutions delivered over its own network, has used Netcracker’s Infrastructure Optimization solution as the platform to consolidate its business processes and network infrastructure following its latest major merger. [Read more…]

Netcracker Technology announced recently that Gartner positioned Netcracker as a Leader in its 2016 “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” (IRCM). The report evaluated 20 different solution vendors and placed Netcracker Technology in the Leaders quadrant furthest for both Ability to Execute and Completeness of Vision. [Read more…]

NEC/Netcracker and EXFO announced a partnership to help CSPs access the full benefits of NFV and SDN. EXFO has partnered with NEC/Netcracker to incorporate pre-integrated solutions into its NFV ecosystem. In doing so, EXFO and NEC/Netcracker will be able to showcase joint use cases to customers and enable CSPs to reduce the time it takes to bring innovative services to market. [Read more…]

NEC and Netcracker Technology have unveiled their Network-as-a-Service (NaaS) Solution, the market’s first full service NaaS solution designed to generate new revenue in both B2B and residential markets. [Read more…]

NEC/Netcracker and Netrounds have announced their partnership to accelerate automated service assurance and full service lifecycle testing for CSPs. This collaboration will allow CSPs to not only pursue new revenue opportunities and experience increased efficiency but also reduce operational expenditures while advancing virtualization initiatives. [Read more…]

Netcracker Technology has recently announced that Telefónica UK, which operates as O2, has extended and expanded its relationship with Netcracker by signing a multiyear renewal, including an enterprise license for its Revenue Management solution. O2 supports 20 million subscribers in its retail and wholesale business lines using Netcracker software and services. The continued Support & Maintenance services will allow O2 to scale smoothly and support the expansion in its customer base. [Read more…]