Axtel, a Mexican operator, has chosen the Minotaur fraud management solution by Neural Technologies. Neural Technologies is a company that provides comprehensive risk management capability in the areas of fraud, bad debt, customer attrition and collections, from the initiation of service through to collection of payment.
Following the acquisition of Avantel by Axtel last year, Axtel’s management requested a meeting with its fraud management supplier Neural Technologies (Nt) to take the opportunity to review the latest version of Nt’s Minotaurâ„¢ fraud management solution to see how best to position it within the new Axtel business.
The meeting led to Axtel deciding to upgrade to the latest version of Minotaurâ„¢ and requesting Nt to perform a complete review of the existing configuration and potential creation of new configurations. Axtel’s stringent collection and fraud policies supported its decision to request Nt to look at losses and benefits in all areas for both Fraud and Collection-related issues.
Ian Gebbett, VP of Nt’s US & Latin American operation said, “The existing Avantel fraud configuration has proved to be very effective over the previous three years leading to fraud levels being significantly reduced. This new project comprises the integration of Axtel’s business processes, along with expansion of Minotaur’sâ„¢ configuration into Credit and Collections”.
About Neural Technologies
Formed in 1990, Neural Technologies (Nt) has built upon its foundation in research, development and consultancy in neural analysis and design, to provide quality products that increase bottom-line returns for its customers around the globe.
The company’s principal focus is based on end-to-end risk management for global telecommunications companies, financial institutions and government organisations, through its flagship product suite Minotaur™.
Corporations who have benefited from Nt’s solutions comprise GE Money, Sprint Nextel, Cingular Wireless, Telkom SA, ING Slaski, Orange, Vivatel, 02, SFR, TDC, Turkcell, Brasil Telecom, VimpelCom, DiGi Malaysia, Avantel and Digitel.
For more information, visit www.neuralt.com.