Intec, one of the world’s leading providers of Business Support System (BSS) solutions, has successfully deployed one of its market-leading solutions for Best Buy, a multinational retailer of technology and entertainment products and services. The Intec solution for Best Buy, which is supplied in a managed services model hosted by Intec’s business partner CSC, includes Intec Singl.eView along with Intec’s Inter-mediatE and Inter-activatE products. The Intec solution supports the retailer’s own mobile broadband offering, Best Buy Connect, launched July 11th.
Best Buy selected Intec in 2009 to support its MVNO plans and help the retailer deliver innovative new services to the consumer technology market. Best Buy Connect is an example of one of these offerings, which allows consumers to one-stop-shop for connected solutions by purchasing computers with customizable mobile broadband service plan options.
The virtually unlimited service types supported by the Singl.eView platform will allow Best Buy to offer an expanded array of services, from data plans to innovative content and technology support services. Postpaid, prepaid, and “pay now” are all supported from a truly convergent service billing engine. More importantly, Singl.eView’s inherent flexibility will allow Best Buy to react quickly to changes in what has become the most competitive of landscapes.
“We’re building on the great Best Buy brand and foundation to enable people to rely on us for one-stop shopping and support for their mobile computing experience, and our customer support continues well after purchase,” said Jed Stillman, vice president of Best Buy Connect. “For our customers, the Intec solution means that Best Buy can deliver the flexibility and reliability that we require to effectively serve customers in this space.”
“It is truly an honor to work with an iconic company like Best Buy to bring innovative offerings to consumers. With its support for real-time rating, balance management and thresholds, the Intec solution delivers the flexibility and control needed to manage modern service offers, and provides Best Buy with a solid foundation on which to build a multitude of service offers with confidence,” said Ian Watterson, Vice President Americas, Intec.