MetaSolv Software, Inc., a global leader in comprehensive operational support system solutions for next-generation communications service providers, today announced that BT is implementing MetaSolv’s Provisioning 5 to enable IP Service delivery. MetaSolv’s Provisioning 5 will facilitate the automated provisioning of BT’s MPLS-based IP-VPN services and network elements as part of BT’s Vserve initiative.

The key objective of BT’s Vserve program is to simplify and automate its entire VPN provisioning process, reducing time to revenue and lowering operational costs. As a major part of this initiative, BT is replacing a legacy order management system with MetaSolv’s Provisioning 5 to manage the entire provisioning process for provider edge (PE) and customer edge (CE) routers, MPLS IP-VPN services, and quality of service (QoS). Provisioning 5 is already deployed at BT to manage a number of services and technologies.

“BT chose MetaSolv’s Provisioning 5 due to its ability to rapidly model and implement BT’s IP VPN service processes globally,” said Simon Hollins who heads up the Vserve team in BT Global Services. “We are delivering an improved customer experience by dramatically reducing service delivery cycle times. Provisioning 5 contributes to this by distinguishing itself as being a proven carrier-grade platform with the reliability and performance necessary to meet our existing and planned provisioning volumes.”

Provisioning 5, formerly known as MetaSolv OMS, provides critical back-office provisioning management functions to orchestrate the essential tasks required to deliver a service to a customer. The solution framework enables easy integration of multiple systems, both legacy and commercial products, and simplifies the design of new services and bundles. Provisioning 5 has a full J2EE (JEE) meta-data driven architecture enabling it to scale and handle the demands of the largest carriers and provide the flexibility required to manage highly complex service processes essential for next-generation service delivery.