LogiSense Corporation, a leading provider of converged IP Billing and OSS (Operations Support Systems) solutions, has recently announced that CallSmart, a company in North Dakota that provide long distance service to the Bismarck, Dickinson and surrounding areas in North Dakota, has renewed its relationship with LogiSense Corporation by implementing their EngageIP Telecom Rating and service management solution. LogiSense Corporation will continue to provide customer management and billing solutions to help CallSmart offer reliable services and customer support to all of its current subscribers.
The enhanced EngageIP Telecom Rating Engine will continue to assist CallSmart in offering bundled services in its operating regions and take advantage of the latest Voice over Internet (VoIP) technology to deliver long distance to anywhere in the USA and Canada (except Alaska & Hawaii). The EngageIP solutions handle a number of operations support business processes for CallSmart, including order entry, service provisioning, billing and Telecom Rating.
“LogiSense Corporation has demonstrated a solid understanding of the intricacies of delivering high quality VoIP services and its clearly evident in their EngageIP Platform“ says Bruce Burke of Call smart “Automating and optimizing our service portfolio with EngageIP has clearly provided us with a competitive and cost saving advantage.â€
The EngageIP solutions support CallSmart’s customer management operations and adapt to changes. As the telecom industry undergoes intense competition, customer satisfaction will increasingly become a determining factor. CallSmart’s commitment to delivering an intentional customer experience helps ensure the company’s ongoing success and growth.
About CallSmart
CallSmart is a North Dakota company providing long distance service to the Bismarck, Dickinson and surrounding areas. CallSmart is proud to offer an alternative to traditional long distance services by taking advantage of the latest Voice over Internet (VoIP) technology to deliver long distance to anywhere in the USA and Canada (excluding Alaska & Hawaii). For more information, visit www.getcallsmart.com.
About LogiSense Corporation
LogiSense Corporation is the world’s leading provider of IP network service management products for service providers competing in the converged IP services market. The EngageIP products address specific network usage administration requirements including billing, cost allocation, customer care, traffic management, Telecom rating, and IP services delivery. For more information about LogiSense, please visit www.logisense.com.