Telstra Corporation, Australia’s leading media communications company, has chosen Amdocsa leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), as a key partner for an upcoming Operations Support Systems (OSS) transformation program. [Read more…]

Alcatel (Paris: CGEP.PA and NYSE: ALA) and Amdocs (NYSE: DOX – News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that they have been selected by Telekom Austria to deploy an integrated end-to end fulfillment solution to enable Telekom Austria to launch next generation services quickly. Alcatel will act as the prime integrator of Amdocs’ technology, which is based on the solution developed by Cramer, Amdocs OSS Division. The solution will be operational across Austria’s leading provider of telecommunications services later this year. [Read more…]

Amdocs (NYSE: DOX) , a provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that it completed the acquisition of Cramer Systems Group Ltd. (Cramer), a leading provider of operations support systems (OSS). Amdocs acquired all of Cramer’s shares of capital stock for approximately $375 million in cash, net of cash on hand, subject to post-closing adjustments.

“Customer feedback to Amdocs and Cramer joining forces has been overwhelmingly positive,” said Dov Baharav, chief executive officer of Amdocs Management Limited. “Service providers recognize that the combined Amdocs- Cramer solution of modular products, tailored consulting services and industry expertise will support providers seeking to reduce time to market for new services and lower the total cost of ownership of their OSS infrastructure as they take advantage of next generation networks.”

The acquisition propels Amdocs into leadership in the growing OSS space. Amdocs is now unique in its ability to support OSS transformation, and can help lower the risks and costs associated with these large-scale projects. The combined Amdocs-Cramer solution is also unique in its combination of OSS and business support systems (BSS), delivering complete visibility of the customer, the network and the service. This will help service providers transition from legacy to next generation networks and systems, and rapidly launch new converged services that quickly turn network investment into service revenue. [Read more…]

Amdocs (NYSE: DOX), a leading provider of software and services to enable integrated customer management and the intentional customer experience, has announced that it has signed an agreement to acquire Cramer Systems Group Ltd. (“Cramer”), a leading provider of operations support systems (OSS) solutions. Under the terms of the agreement, Amdocs will acquire all of Cramer’s shares of capital stock for approximately $375 million in cash, net of cash on hand, subject to post-closing adjustments. Cramer is a growing company with more than 80 customers worldwide.

“With a quality company like Cramer, Amdocs expects to be well positioned to capitalize on the growth opportunity that OSS represents,” said Dov Baharav, chief executive officer of Amdocs Management Limited. “Together, we intend to deliver a complete automated service fulfillment solution across all lines of business — for any service, on any network — linking order management at the customer layer with activation at the network layer.”

With the acquisition, Amdocs plans to expand its service management and OSS offerings and expects to become a leader in OSS, uniquely able to support large-scale OSS transformation projects. The OSS domain is typically defined as network-facing applications supporting key service fulfillment and service assurance business processes. Cramer has a proven and tested OSS product portfolio, which includes leading products in network resource management (NRM), activation and auto discovery. [Read more…]

At the launch of Cramer6 OSS Suite, Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), and OSS software leader Cramer, today announced they have signed a letter of intent to cooperate to deliver the industry’s most comprehensive operations support systems (OSS) solution to service providers (SPs). The agreement extends existing cooperation between the two companies to create a single OSS platform to support the rapid launch of new, next generation services. [Read more…]