Info Directions, leading developer of hosted billing, rating, order management, workflow and selling solutions for the telecommunications industry, has reached a significant benchmark this week – the company’s 15-year anniversary. [Read more…]
Patent Application Submitted for Info Directions’ Billing Software’s Unique ‘Guided Assignment’ Feature
Guided Assignment feature enables telecom service providers streamline order entry, reduce errors, and upsell additional products and services
Info Directions announced that it had submitted an application to the United States Patent and Trademark Office for a Business-Method patent related to its new Guided Assignment feature developed for telecommunications service providers using its CostGuard®.NET/XG billing and operations solutions. [Read more…]
New Operations and Billing System from Info Directions, Inc. Installed at CREDO Mobile
Solution brings new workflow capabilities for productivity gains and provides the technology infrastructure to support the progressive MVNO’s growing member base
Info Directions announced that San Francisco-based MVNO CREDO Mobile (formerly Working Assets Wireless) has completed installation of its CostGuard® XG operations and billing system to support a growing member base. [Read more…]
Inland Cellular Selects Info Directions to Provide Operations, Billing and Point of Sale Solutions
Info Directions, leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, has told OSS News Review that Washington-based service provider Inland Cellular has decided to implement its CostGuard® XG OSS/BSS software and Lexys Point of Sale. Inland Cellular will use the company’s line of software solutions in the Info Directions ASP to manage rating, billing, customer care and retail operations for its growing subscriber base. [Read more…]
Info Directions Announces Joint Marketing Partnership with Switch Activation Firm Network Services Group
Info Directions (booth #1731), leading provider of net-centric billing, rating, order management, workflow and selling solutions for communications service providers, has announced a joint marketing agreement with Network Services Group (NSG), a leading provider of switch activation services. The agreement offers service providers an integrated approach to connecting and managing interfaces for a wide range of the industry’s top softswitch and traditional switch vendors. [Read more…]
New Horizon Communications Selects OSS BSS Solution from Info Directions
Info Directions (booth #1008), a developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, has announced that Waltham, Mass.-based service provider New Horizon Communications has extended their relationship with the decision to implement the CostGuard®.NET OSS/BSS software. New Horizon Communications (NHC) will use CostGuard.NET in the Info Directions ASP to manage rating, billing, operations and customer care functions for its rapidly growing subscriber base. [Read more…]
McGraw Communications Chooses Info Directions OSS BSS Solution
Info Directions, a leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, has announced that New York City-based service provider McGraw Communications Inc. has extended their relationship with the decision to implement the CostGuard.NET OSS/BSS software and the enhanced OnlineBill electronic bill payment and presentment solutions. McGraw Communications will use CostGuard.NET and OnlineBill in the Info Directions ASP to manage rating, billing, operations, customer care and EBPP functions for its rapidly growing subscriber base. [Read more…]
Penn Telecom Deploys Back Office Solution from Info Directions
Info Directions, Inc. leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, recently announced that the Pittsburgh Region’s leading competitive service provider, Penn Telecom, has implemented its CostGuard®.NET ASP solution to manage operations and billing functions for its growing customer base. [Read more…]
Roadpost Selects CostGuard XG OSS BSS from Info Directions to Support Operations
Info Directions, a developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Toronto-based service provider, Roadpost Inc., has selected its CostGuard(R) XG back office solution to help manage the launch of new services to the company’s international business clients.
“Our six-year partnership with Info Directions has delivered value to our organization and to the customers we serve,” said Roadpost’s Director of IT Louis Chang. “CostGuard XG will give us the flexibility to provide additional products and services to our customers and adapt to the changes taking place in the communications marketplace. We are focused on leveraging our strengths as a service provider to simplify the lives of our clients when they travel abroad and CostGuard XG is a key part of our efforts.”
Launched in 1991, Roadpost provides customized global communications to individuals and corporations, offering subscriptions and short-term rental of cellular, satellite and personal digital assistant communications services. The company’s portfolio includes International Cellular, Global Satellite, International BlackBerry and Worldwide Internet services providing complete global coverage. Roadpost has alliances with industry leaders such as 02(UK)Ltd, Transatel, Swisscom, Telecom Italia Mobile, Vodafone, Bell Mobility, TELUS Mobility, Iridium, France Telecom Mobile Services, iPass, Research in Motion, Motorola and Nokia which allow it to deliver reliable and secure communications. [Read more…]