Clarity, the leading provider of Unified Telecommunications Operational Management solutions, has released Clarity 11. The product suite incorporates new and enhanced capabilities for service providers to simplify their operations and improve service quality whilst removing cost, risk and time incurred for crucial business processes.
Clarity 11 introduces the Clarity Marketplace and Clarity Infrastructure Management suites that build on the fulfilment and assurance capabilities of the Clarity Portfolio, to meet the demands of service providers for end-to-end process-driven solutions to drive profitability and cut costs. Working together, the portfolio offers an integrated, automated and cost effective solution that removes the traditional silos and integration complexities in operations and increases the agility of the operator to embrace new supply-chain business models.
Tony Kalcina, Chief Product Officer at Clarity commented: “Clarity understands the need for service providers to improve their customer interaction experience while reducing overall operating costs. We are making ongoing investment in our product portfolio and expanding from pure OSS to cover a broader OSS/BSS scope of functionality. Our unified solution, with common data and processes, along with integrated workflow and business rules to support key, high-volume business procedures, will help service providers simplify their operations to reduce costs and increase competitiveness, by avoiding the expense and business risk associated with the costly integration and management of multiple, disparate systems.”
With the introduction of Clarity Infrastructure Management, service providers now have a consolidated view of the network across engineering, operations and financial groups, with the tools to manage and reduce the cost and complexity of network rollout and planning, estates management, and asset tracking and maintenance. It includes a simplified GIS module to create and visualise assets, and integrates with the Clarity Fulfilment and Assurance suites to support the deployment and operations of assets. With Infrastructure Management, service providers have far more accurate information on network assets and sites to improve communications between business units, allowing them to make informed investment decisions and improve regulatory compliance.
Clarity Marketplace is a new suite that simplifies key processes between service providers and their retail and wholesale customers. Marketplace enables market innovation and reduces the time and cost of delivering products to market. It provides a product catalog, with integrated customer, order and revenue management capabilities, and works with the Fulfilment and Assurance suites to integrate provisioning and assurance activities from order capture to network activation.
Clarity 11 also incorporates upgrades to the Fulfilment and Assurance suites, including enhanced reservation and auto-discovery capabilities and better visibility of performance and alarms through Clarity Workbench. It also includes enhanced modelling for next generation networks, such as FTTx, GPON, IPTV, 3G and 3G+, to support faster roll-out of networks and services.
With the Clarity 11 portfolio service operators have an integrated solution that simplifies key operational processes:
– Build and manage network deployments efficiently, with sophisticated planning tools and integrated inventory update
– Sell innovative products to retail and wholesale channels with integrated product, customer, revenue and settlements management
– Deliver customer orders, with cost effective automation for high volume order-capture and activation, across the OSS, BSS and network
– Assure the quality of services and correlate network incidents with customer service impacts using automated network monitoring, filtering, and workflow management of performance and alarm events
Clarity products can be deployed independently to meet a specific business need, or can be deployed to provide end-to-end management of a multi-vendor, multi-platform, multiservice network.
Clarity 11 is available now.