FTS (LSE: FTS), a global provider of billing, CRM and policy control solutions for communication, content and service providers, recently announced that ETB (Empresa de Telecomunicaciones de Bogot ), the largest local telephone company in Bogot and the second largest telecommunications company in Colombia, has signed an agreement to extend services and support for ETB s entire billing environment for the next three years. ETB also recently deployed FTS Leap RevChain v 7.2 Billing solution.
ETB provides local telephony services to over 2 million subscribers, nationwide long distance services, Internet and connectivity services. In recent years, the Colombian operator registered a sharp increase in the number of subscribers and in the portfolio of services it offers.
ETB is a long-time customer of FTS Leap RevChain billing. In addition to providing the operator with maintenance, onsite support and change control services, the deployment enabled ETB to be one of the first providers to comply with regulatory changes.
FTS Leap RevChain solution has been in operation at ETB for over four years, said Yanet Garcia, ETB s VP Informatica (IT). This long-term agreement is a natural extension of the excellent business relationship between the companies. We are confident that Leap RevChain will continue to provide us with the tools we need to accurately and flexibly undertake our rating and billing processes .
This agreement is in line with FTS strategy to further explore and penetrate the CALA market, said Shaul Ganel, President, FTS Americas. It continues to be exciting for us to team up with a growing, dynamic customer like ETB. Over the course of our relationship ETB has continued to keep us challenged and helped us push the product to be the best in its class. The Colombian operator is taking full advantage of Leap RevChain s billing and rating features.
FTS Leap RevChain is a full, end-to-end, rating, billing and customer-care solution for the service provider market throughout the Americas, supporting voice, data and content services. Comprised of integrated applications that are designed to address all the critical billing requirements of service providers, the solution was designed to deliver the increased throughput and response time required for rating and billing millions of complex usage records.
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About ETB
ETB is a provider of integrated and innovative communications solutions. Founded in 1884 to provide telephone services to the residents of Bogot , the company developed into a nationwide telecommunications operator that provides a variety of services in a competitive market. ETB anticipates the needs of its clients and develops its business with the highest standards of quality and service. The company is supported by committed human capital, the latest technologies, and efficient business management. http://www.etb.com.co/.
About FTS
FTS (LSE: FTS) is a leading provider of billing, CRM and policy control solutions for communications, content and service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company s operations comprise four international R&D locations and strategically-located sales support offices worldwide. For more information please visit http://www.fts-soft.com/.