Columbus Communications and Sigma Systems unveiled a deal that expands the long-standing relationship between the companies. According to the terms of the multi-year license agreement, Sigma will extend its existing deployment, which automates the fulfillment of high-speed data services and applications, to cover broadband voice over IP (VoIP). Serving a diverse and growing customer base in the Bahamas, Jamaica, Grenada and Trinidad & Tobago, Columbus Communications is one of the Caribbean region’s most technologically advanced broadband providers.
“With Sigma’s advanced IP service fulfillment solutions the company has proven its ability to grow and scale to meet our requirements to power a double-play service offering for our subscribers,” said Andre Foster, VP of Information Technology for Columbus Communications. “Over the years, Sigma has provided us with the highest level of customer support, both in terms of the functionality of its software and the results of installations and technical support, and we are pleased to be taking our partnership to the next level.”
Sigma Systems’ solution for Columbus Communications provides advanced IP service fulfillment of high-speed data and VoIP services, including management of the call management server, voicemail platform and BSS system end-to-end automation; and also includes customer premise device provisioning. In addition, the solution includes service order entry for voice services. In the future, Columbus Communications plans to utilize its Sigma deployment to extend subscriber self-care integration to manage telephony call features and feature preferences.
“Deregulation and the general adoption of voice telephony services are evident in the Caribbean and Latin America (CALA) region. This, coupled with the quality of upgraded digital networks, is enabling operators like Columbus Communications to truly differentiate themselves by expanding services beyond video and high-speed Internet,” said Tim Spencer, President and COO for Sigma Systems. “We are proud to be working with Columbus Communications to power a double-play offering as the company evolves towards an all-play environment, in which any service can be delivered over any network technology to any device.”
As part of Columbus Communications footprint into Jamaica, Trinidad, and Grenada, Sigma enables the management of multiple, geographically diverse systems from a centralized OSS Platform. The Sigma implementation includes integration support to their softswitch and voicemail platform as well as to their BSS system.
The flexibility and agility of Sigma Systems’ solutions will allow Columbus Communications to accommodate different deployment scenarios, package new features and services on a regional/per country basis, and support multi-vendor integration from a common OSS platform.
Sigma has a growing footprint of seven service providers in the CALA region, covering the Bahamas, Jamaica, Trinidad, Puerto Rico, Honduras, El Salvador, Grenada, and Costa Rica . The company has delivered approximately 100 million managed services for individual, bundled and converged services worldwide. In addition, Sigma has the most widely deployed residential VoIP service management solution, with over six million lines of voice deployed worldwide.
Columbus Communications Ltd. has been providing cable television services in the Caribbean since 1995, and Internet services since 2000. Its geographic reach includes the Bahamas ( Nassau ), Jamaica, Grenada and Trinidad through one of the most technically advanced cable television systems in the world with a fully functional two-way cable TV system, enabling interactive cable TV, VoIP and high-speed data services.
About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma’s powerful OSS solutions enable the world’s Communications Service Providers (CSPs) to deliver any service, over any access technology to any device. The company’s award-winning software solutions include products for the fulfillment of Triple, Quad, and All-Play services – defined as “New Services…Delivered”.
Sigma is a pioneer of Applications Enablement where new services and applications can be rapidly and efficiently enabled in a single system. Enablement includes service orchestration – where subscriber policy management, authorization and entitlement processes, and business rules are managed and openly available for real-time service fulfillment.
Sigma’s heritage includes over 12 years of proven solution delivery experience in multi-service, multi-technology operating environments. Today, Sigma manages 50 deployments for CSPs with a combined total of approximately 100 million IP services deployed worldwide.
For more information, please visit their website: http://www.sigma-systems.com
About Columbus Communications
Columbus Communications Inc. is a Barbados-based international business corporation that holds investments in retail broadband telecommunication providers based in the Bahamas, Grenada, Jamaica and Trinidad, and wholesale broadband networks throughout the greater Caribbean and Central American region.
Columbus’ operating subsidiaries include Columbus Networks, Cable Bahamas Limited, Caribbean Crossing, Columbus Communications Jamaica Limited (operating under the brand Flow Jamaica ), FibraLink Jamaica Limited; Columbus Communications Trinidad Limited (operating under the brand Flow Trinidad.) and, Columbus Communications Grenada Limited (operating under the brand Flow Grenada). Columbus Communications, Columbus Networks, Columbus Jamaica, FibraLink, Columbus Trinidad and Columbus Grenada are privately held companies while Cable Bahamas and Caribbean Crossing trades publicly on the Bahamas Securities Exchange.
For more information, please visit their website: http://www.columbuscommunications.com