Conterra Networks has begun implementation of Mapcom’s M4 Solutions Suite to accelerate the service fulfillment process and manage the planning, buildout and maintenance of their broadband network. The M4 Solutions Suite enables fiber-optic service providers, like Conterra, to drive operational efficiency and enhance customer satisfaction while easily identifying increased revenue opportunities using geographic data visualization. With a geographically correct network OSS, Conterra will be more responsive to profitable opportunities and market conditions, while effortlessly fulfilling automated, companywide reporting requirements.
Conterra is a fast-growing company that provides service in almost half the United States. Their business advantage is in building and managing fiber-rich networks that are not limited by oversubscribed legacy technology platforms. Instead, Conterra offers flexible architectural designs and virtually unlimited bandwidth capacity.
By utilizing Mapcom Systems’ award-winning M4 software, Conterra will have visibility to its entire network and additional relevant data from third-party vendors in one system, thus enhancing business intelligence and cross-departmental collaboration. Utilizing Mapcom Systems’ Data Integration Engine, data will seamlessly be integrated from other systems of record into M4 to allow centralized operations management and allocation of resources to efficiently handle dynamic business challenges, such as locate requests across multiple states and more.