cVidya Networks, a global provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, has told OSS News Review about the launch of their Revenue Assurance and Fraud Management solutions for Mobile Payments and App Stores. The new solutions will be showcased at the forthcoming Mobile World Congress in Barcelona on February 14th-17th.

With the increase in use of mobiles for transactions, cVidya’s solution for Mobile Payments addresses the key concerns of CSPs and financial institutions as well as their customers. It covers issues such as revenue leakages, credit-balance mismatch at the accounts level, reporting discrepancies, overpayments, lost transactions, inaccurate adjustments, as well as irregular or suspicious service activities such as fraud (both internal and external) and theft.

The 2nd launched solution – for App Stores – addresses challenges such as Revenue Assurance for Refund Settlement, Revenue Assurance for B2B, Revenue Share and Dispute Management and Subscription Fraud identification facing the CSP, subscriber and App owner.

Both solutions detect and prevent revenue leakages and fraudulent activities and automatically update the service platform to stop illegal or harmful activities. They provide an investigation environment for both revenue assurance and fraud teams and intuitive, user customized dashboards that present drill down to the root cause or problems, predefined and ad-hoc reports as well as immediate notifications of alerts to relevant personnel.

cVidya Networks is a global provider of revenue-intelligence solutions for telecom, media and entertainment service providers. The company’s product portfolio helps operators and service providers maximize margins, improve customer experience and optimize ecosystem relationships through revenue assurance, fraud and risk management, dealer management, margin analytics, and clearinghouse services. Backed by a team of highly skilled professional experts and consultants, cVidya’s solutions have a proven track record of achieving rapid ROI and lower TCO. With over 130 customers in five continents and an extensive network of regional offices in Europe, North America, Latin America and APAC, cVidya has one of the largest installed bases of revenue-assurance and fraud-management implementations worldwide.