A leakage reduction of 90% was realized within the first 3 months
cVidya Networks announced today that it finalized the first phase of a large scale managed services project for a tier 1 operator in Asia. Encompassing a region with 25 million subscribers covering both fixed and mobile services for usage and configuration reconciliation tasks. The project is to be extended into other regions in phases.
The service is run and managed by local cVidya RA experts and local professional services. The cVidya team provide both ‘Back Office’ and ‘Front Office’ resources, with deliveries including validated findings, reports, root cause analysis, and an operational case managed environment to ensure the issues are efficiently resolved. On-going changes are supported to ensure the service continues to meet changing customer demands with maximum levels of satisfaction. During the first three months of operations the project achieved a substantial reduction in leakage of 90% across all services in scope (fixed and mobile). The customer estimates a very short ROI of 4 months.
All findings were adopted by the operator and implemented in order to fix the problems.
“We are happy to extend our managed services expertise and complete our first managed services project in Asia,” commented Alon Aginsky, CEO at cVidya Networks. “We identified the need and saw the demand from the market for such services and we at cVidya can leverage on our market leadership, professional people skills and our position within the Telemanagement Forum translating this into a valuable resource and tool for our customers.”
cVidya’s MoneyMap® Revenue Assurance Solution enables operators to correlate and consolidate information from all network, operations and business systems. Through an ongoing process, it automatically detects problem areas in which profit margins are decreasing as a result of revenue leakage, data inconsistencies or resources that are not being used efficiently, leading to substantial revenue loss. Once MoneyMap® identifies the areas of revenue leakage and resource inefficiency, it provides the user with intuitive tools to promptly correct and manage the problems to achieve profit
maximization.
About cVidya Networks
cVidya Networks is a global leader and innovative provider of Telecom Revenue Assurance Data Integrity and Dealer Management products.
The firm’s suite of comprehensive Revenue Assurance solutions assists fixed, mobile, and triple-play communication service providers (CSPs) to continuously improve their bottom line results.
Their innovative and flexible product, MoneyMap®, provides a unified platform for implementing Process Aware Revenue Assurance solutions, Data Integrity, Risk Management and Rating & Billing Verification within legacy and new service environment, over all types of networks, OSS and BSS.
MoneyMap®’s solutions and cVidya’s highly skilled professional services teams have a proven track record of achieving rapid ROI with major operators, including British Telecom, Telefonica, Cable & Wireless, Telecom Italia, Colt and Bezeq.
cVidya has offices in EMEA, APAC , North America and South America.
The firm received the Red Herring 100 Europe Award for 2006.
For more information, please visit their website: http://www.cvidya.com