ETI Software Solutions has announced its partnership with Cycle30, a new wholly owned subsidiary of cable operator GCI, that will provide end-to-end hosted billing solutions for mid-tier telecom, cable and utility operators in North America.
Cycle30 will use ETI Software’s activation and provisioning solution TriadTM in its hosted platform. The company’s mission is to provide converged service operators a completely hosted, order-to-cash platform made up of top-tier, commercial software solutions.
“We chose ETI because of its proven success in the market,” said Jim Dunlap, president of Cycle30. “Triad uses one simple platform to easily integrate with all major billing systems right out of the box. Just as impressive, Triad connects with more next generation technologies than any of its competitors, including FTTH, IPTV and HSD.”
“Triad’s versatility offers a one-to-many functionality that is unique in the industry,” said Pete Pifer, Chairman and CEO of ETI Software Solutions. “It defeats swivel chair entry, lowers operating expenses and at the same time provides a solid return on investment because it grows with the technology deployments of its customers.”
With its operator heritage and experience from GCI, Cycle30 aims to bring a new level of customer service to the billing services industry. “Cycle30 is the only billing provider that understands the business from the operator’s point of view,” added Dunlap. “We are aligning with partners like ETI who understand our philosophy.”
“Customer service is ETI’s hallmark and our priority every single day,” said Pifer. “ETI always puts our customers first. Cycle30’s dedication to the same high level of service is another reason this partnership is so exciting.”
###
About ETI Software Solutions: Since 1992, ETI Software Solutions has delivered billing and operational software solutions to telecommunications, broadband and satellite service providers worldwide. ETI’s proven software products deliver rapid, comprehensive integration of back-office systems to Fiber-to-the-Home and IPTV technologies, providing instantaneous provisioning and billing of voice, video and data services. For more information, visit www.etisoftware.com
About Cycle30:
Cycle30, Inc., a GCI company based in Seattle, Wash., provides billing services in North America. The company’s offering covers all order-to-cash systems required by converged telecom, cable and utility providers. Cycle30 has helped transform GCI from a multi-product carrier of various services to a truly converged provider of bundled, high-value telecom services, consolidating its billing systems, and increasing operational efficiency and competitive agility. For more information, visit www.cycle30.com