Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, renews its commitment to the Digicel Group by empowering them with the means to provide a quality mobile broadband service to all of its 4 million Haitian subscribers. Digicel Haiti is the biggest mobile operator in Haiti and contributes significantly to the economic development of the country.
Astellia’s solution gives Digicel Haiti a comprehensive end-to-end visibility into their 2G and 3G mobile network performance, from RAN to Core network. The solution pinpoints subscribers experiencing poor service quality and identifies precisely network instability root cause by using relevant performance indicators and advanced troubleshooting capabilities. This results in improved quality of service (fewer dropped or silent calls, improved web browsing, etc), greater customer loyalty and increased subscriber base.
Astellia’s network assurance solution correlates data coming from Astellia’s probes and network equipment (OMC), hereby allowing Digicel Haiti to get a comprehensive appraisal of both their network health and customer experience. Furthermore, Astellia’s Roaming Optimizer reporting tool provides Digicel Haiti with crucial business intelligence to increase inbound roaming traffic and ensure seamless service quality to outbound roamers.