Strategic Move Improves Customer Interaction
ECtel Ltd. announced today that it expanded its business operations in the UK and Singapore, upgrading its customer interaction abilities and local support for its growing customer base in Europe and Asia Pacific.
The expansion of the company’s business operations in the UK supports ECtel’s strategy to strengthen its presence in the region and operate closer to existing and potential clients. Singapore, one of the most developed business centers in Asia Pacific, will serve as a gateway to the region and position ECtel to meet the region’s growing demand for the company’s innovative IRM solutions.
“This move reflects our commitment to better support our customers’ evolving needs,” said Benny Yehezkel, ECtel’s Executive Vice President of Worldwide Marketing & Sales. “The growth in our customer base coupled with the business potential these two regions hold makes this move a natural progression for ECtel.”
With a presence in over 50 countries, ECtel’s world-leading revenue assurance products provide operators with modular, scalable solutions to fight revenue leakage and fraud in order to ultimately increase the bottom line. ECtel’s revolutionary Integrated Revenue Management™ (IRM™) platform incorporates multi-faceted solutions to address all revenue threats by providing operators with a 360-degree view of all revenues and costs, equipping them with proactive solutions for increased efficiency and operability.
“ECtel has a long history of excellence and success in both the UK and Singapore,” said Itzik Weinstein, President and CEO of ECtel. “This expansion will bring us closer to our customers by bridging any geographical or cultural gaps, underscoring our commitment to our valued long-term partners in these regions.”
About ECtel
ECtel (NASDAQ:ECTX) is a leading global provider of Integrated Revenue Management™ (IRM™) solutions for communications service providers. A pioneering market leader for nearly 20 years, ECtel offers carrier-grade solutions that enable wireline, wireless, converged and next generation operators to fully manage their revenue and cost processes. The firm serves prominent Tier One operators, and has more than 100 implementations in over 50 countries worldwide. Established in 1990, ECtel maintains offices in the Americas and Europe.
For more information, please visit their website: http://www.ectel.com