EQual One, V3D’s flagship product, was used again, this time as part of the 2013 campaign undertaken by ARCEP (French Electronic Communications and Postal Regulatory Authority) to measure and compare the quality of data services offered by the four French mobile telephony providers.

For its 2013 campaign, whose report was just published on 23 June 2014, ARCEP opted for the EQual One solution. This software specialises in measuring data service quality based on information taken directly from commercial smartphones. EQual One, the innovative solution created by the French editor V3D, is a major reference for many mobile network providers and regulatory authorities around the world. Because ARCEP’s goal was to base its assessment as closely as possible on the end user’s experience, it naturally selected this solution to collect key performance indicators directly from all the different smartphones and tablets in use on the market, thereby obtaining a real-time vision of service quality and the customer experience, as perceived by the various French mobile providers’ subscribers.

As Philippe Vial-Grelier, Chief Executive Officer of V3D, explains, “EQual One enables the measurement of mobile network quality under real-life conditions. It is the tool that best reflects providers’ true coverage and service performance conditions and the end user’s actual experience. Additionally, EQual One can ramp up testing over time and space, to increase the representativeness of the results. This makes our software solution equally suited to regulators’ needs for accuracy and objectivity and to the needs of mobile network operators.”

V3D is a dedicated editor concentrating its know-how on the combination of network expertise, smartphones and their operating systems (OS). V3D offers turnkey solutions to monitor and manage networks and value added services from a customer point of view. The heart of the solution EQual One allows MNOs to measure true network Quality of Experience (QoE) of their mobile subscribers. V3D headquarter is based in Lyon, France.
For more information, visit: www.v3d.fr