Martin Group, the nationwide leader of Software, Business Services, and Engineering for communications providers, has appointed Eugene McCord to the position of Vice President of Operations. Mr. McCord will be responsible for managing the company’s customer-facing operations including activations, software support, business services, IT, quality assurance, and training.
In this position, Mr. McCord will determine and formulate policies and business strategies and provide overall direction for Martin Group. He will plan, direct, and coordinate operational activities at the highest level of management with the help of subordinate managers. He will report to Martin Group’s CEO, Jim Odom.
Mr. McCord has a strong track record of success in building and managing high-growth organizations. “Mr. McCord is a results-oriented leader who has consistently demonstrated the ability to deliver revenue growth across all customer and product line segments while also improving profitability,” said Jim Odom, CEO of Martin Group. “I am delighted to have his help in the operational management of the company and his focus on our business processes.”
Prior to his current responsibilities, Mr. McCord was a founding stockholder of PrairieWave Communications and served as its Chief Information Officer and Vice President of the company until it was acquired by Knology in the spring of 2007. During his tenure at PrairieWave, Mr. McCord spearheaded two separate conversions of PrairieWave’s operation to Martin Group’s BSS|OSS Software Suite. Mr. McCord lead several initiatives at PrairieWave to develop procedures that emphasized work flow management, operational efficiencies gained by flow-through provisioning and consolidating information while making it available to cross-functional departments in a single system.
His vast communications experience includes leadership and operational positions with entrénet, NetSource Communications (formerly MTC Telemanagement), DialNet, Grand River Mutual Telephone Corporation, Midstate Telephone Company, N.E. Missouri Rural Telephone Co-op, and Martin Group (formerly Martin & Associates).
About Martin Group
Martin Group is the nationwide leader of Software, Business Services, and Engineering that address operational and marketplace challenges faced by communications providers. Martin Group’s advanced OSS/BSS software provides communications providers with the tools to manage revenue effectively and efficiently. Martin Group’s Business Services help communications providers minimize exposure to capital, human and technological risks associated with in-house solutions. Martin Group’s Engineering team has been assisting service providers plan and engineer their infrastructure for 35 years with innovative solutions, practical designs, and expert implementations. Martin Group is headquartered in Mitchell, SD and has regional offices spanning across the US. For additional information, visit www.martin-group.com.