DigitalRoute, the leading provider of mediation solutions for the communications industry, has received the prestigious 2011 Stratecast Global CSP Billing Mediation Competitive Strategy Innovation Award. The award is presented by the leading market consultancy, Stratecast | Frost & Sullivan. The selection of Digital Route recognizes the company’s achievements in the areas of growth, market leadership, and product innovation.
Stratecast’s evaluation criteria for the award included “Uniqueness of Strategy”, “Improves Market Position” and “Leverages Competitive Intelligence”. DigitalRoute emerged with the highest ranking among the evaluated vendors.
Founded in 2000, DigitalRoute has evolved from a pure-play billing mediation supplier to a real-time data collection, aggregation, and correlation provider for any group of business functions. DigitalRoute refers to this approach as “Horizontal Mediation”.
Together with partner solutions, MediationZone from DigitalRoute has been deployed by 240 communication service providers (CSPs) around the world. Its revenue has grown sharply, at a compound annual growth rate (CAGR) of over 25% between 2007 and 2010, during a global recession.
According to Stratecast’s research, DigitalRoute is one of very few companies in the mediation space, or any other part of the end-to-end CSP billing space, to effectively utilize an OEM partner strategy. Stratecast also highlights the fact that DigitalRoute has focused on mediation since its inception and even its recent expansion into policy control is built around its strength in mediation. This strategy is a key ingredient in the innovation process at DigitalRoute, as according to Stratecast’s research it results in “deeper insight into the longer-term needs of the marketplace from direct interaction not only through its customers but also from its OEM partners.”