NEC and Netcracker have announced that Grupo Gtd has selected the Netcracker 12 suite to enable its large-scale IT consolidation, transformation and network virtualization program. Netcracker’s comprehensive BSS, OSS and virtualization suite will help Grupo Gtd to consolidate systems, standardize operations, and deliver innovative services over cloud-based and virtualized infrastructure.
Grupo Gtd is dedicated to providing high-quality, reliable telecommunications and IT solutions and services across Chile, Peru and Colombia. Netcracker 12’s suite will be used for a transformation program across Gtd Teleductos, the national B2B arm of the company; Gtd Manquehue, serving residential and business customers in Chile’s capital, Santiago; and Telefónica del Sur, which delivers residential and business services across southern Chile.
Grupo Gtd will use Netcracker 12’s comprehensive BSS including Digital Customer and Business Enablement domains, which encompass Customer & Partner Management, Customer Channel Management, Product Management, Sales & Marketing Management, Revenue Management, and Cloud Online Charging System, as well as Netcracker’s sophisticated Business Agility Layer. This will enable Grupo Gtd to seamlessly integrate multiple channels, enable converged billing for multiplay services, rationalize products and bring new digital services to market. It will lay the foundation for enhanced digital customer experience and accelerate time-to-market for personalized offerings to its diverse customer base.
On the operations and virtualization side of the transformation, Grupo Gtd will leverage Netcracker 12’s Digital Operations Enablement and Infrastructure Virtualization domains, comprising Hybrid Service Management, including Orchestration, and Hybrid Resource Management, to deploy new services faster and configure offerings on the fly across both physical and virtual infrastructure. The new capabilities will help Grupo Gtd improve network utilization and active inventory management and enable more efficient reconciliation processes through the use of up-to-date network information.
Grupo Gtd will also utilize Netcracker’s Professional Services, including End-to-End Implementation, Product Rationalization, Consulting and Data Migration expertise, to consolidate its diverse IT and network systems spread across multiple businesses, streamline operations, reduce costs and ensure that its business groups are aligned and utilize standardized processes and tools for overall business agility.