Highland Lakes Software, Inc. (HLS), a leading supplier of billing software for telecom, Internet, and VoIP applications, announces the selection of its CAS offering by Access America Telephone Company, located in Oak Ridge, Tennessee.
Access America will utilize the CAS software to support customer service, call rating, customer charges management, and statement generation for their multi-service telecom enterprise operations in Tennessee and Virginia. Access America’s offerings include local service, long distance, toll-free numbers, calling cards, teleconferencing, dedicated service, and networking consulting.
“Access America is known for the excellence of the services offered and for the high quality of customer service they provide. We are honored to have been selected to provide our comprehensive CAS billing software to handle their full back-office billing operation,” said John Simmons, Director of Operations for HLS. He continued, “Companies such as Access America represent the ‘best of the breed’ in the highly competitive telecom market and we are pleased to have been chosen to be a part of their continuing growth and success.”
Nearly 300 companies worldwide have trusted Highland Lakes Software as their back office solutions provider for clear reasons. The Communications Accounting System (CAS) is an assembly of software Feature Packs that can be configured to eliminate many in-house redundant efforts. From call rating to commissions, taxes, and accounts receivable, no stone is left unturned. CAS does it all.
The unique CAS licensing concept offering monthly payments for use of the software allows companies, from startups to large regional carriers, access to the finest technology on the market today at a fraction of the cost usually associated with bringing software solutions in-house.
ABOUT HIGHLAND LAKES SOFTWARE
For the past 21 years Highland Lakes (HLS) has focused on the specific needs of the communications provider industry and has built a reputation for excellence that now extends throughout the marketplace. Our product provides a proven, comprehensive and reliable solution for your telecom, VoIP and ISP billing needs.
The list is long, but the following are a few of the industries we offer convergent billing solutions for: Long Distance Carriers, Long Distance Resellers, VoIP Networks, CLECs, Broadband Providers, Cable Companies, Shared Tenant Services, ISP’s, ASP’s, and Web Hosting Providers.
ABOUT ACCESS AMERICA
Access America is a local and long distance carrier providing state-of-the-art telecommunications since 1982. Corporate headquarters are located in Oak Ridge, Tennessee. Access America’s experienced customer service staff and local presence allow them to immediately respond to customer inquiries, giving customers piece-of-mind knowing that their telecommunications needs are being handled by knowledgeable, responsive people from Tennessee. Access America’s broad telecommunications capabilities provide the flexibility to tailor services to customers’ needs.