Comptel Corporation, a leading convergent mediation, charging, provisioning and network inventory software vendor, has deployed Comptel Online mediation solution for SMS services to Indosat a leading telecommunication and information provider in Indonesia. The system was delivered by Comptel jointly with PT Lintas Teknologi Indonesia and Comptel’s associate company Tango Telecom. The value of agreement has not been announced.

Comptel Online Mediation solution for SMS is based on Comptel OnlineLink® and Comptel SMSLink™ products using Tango Telecom’s signalling technology with network level pre-delivery control function for SMS services. The solution enables Indosat to perform flexible online charging for all SMS traffic and services. In addition it provides an instant SMS delivery architecture with full scalability to meet the demanding requirements of the Indosat network. Solution provides capability to massively increase the capacity, performance and flexibility of the existing SMS infrastructure.

The system has successfully handled in excess of 106 million SMS attempts over the two days of recent Eid Al Fitr celebration which creates the highest peak traffic of the year in Indonesia. The system has provided higher quality of service to Indosat’s customers during the busy period that is challenging the network capacity.

The solution was chosen by Indosat after rigorous, fair and highly competitive evaluation and it was deployed in timely fashion. The solution has been integrated effectively across multiple sites utilising Indosat’s existing infrastructure. The new SMSC architecture is implemented with sophisticated real time charging and rating capability and is able to provide advanced new services rapidly to Indosat’s growing customer base. Furthermore, the solution improves effectively the promptness of the SMS deliveries, which is essential to improving further the ever important customer satisfaction.

“We are delighted to be able to announce the deployment of our market leading Online Mediation solution with Indosat, one of the largest such deployments worldwide. It is a key vote of confidence in the Comptel OnlineLink and Comptel SMSLink products, and we look forward to strengthening our cooperation with Indosat and to helping them to consolidate their position as a leading operator in the huge Indonesian market”, said Kari Miettinen, Vice President and head of Comptel’s APAC business, Comptel Corporation.

“Lintas has played the key role of system integration for this project. Key success factors for this large project have been our long relationship with Indosat, our competent local resources and the robust and advanced technology provided by Comptel and Tango and also I am proud of the team that worked round the clock with the Indosat team to ensure that solution was implemented on-time and supported during the critical period”, said Subagia Handaja, President Director, Lintas Teknologi Indonesia.