Info Directions, leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce it has reached a significant benchmark this week – the company’s 10-year anniversary.
When the Telecommunications Act of 1996 was signed into law on Feb. 8, 1996, Info Directions had a mere three-week jump on the sweeping reforms that would launch a new industry segment revolving around innovative services in telecommunications, cable and IP. In the years that followed, Info Directions exercised a commitment to research and development that brought the company growth and profitability and kept its clients ahead of the technology curve.
“This has been an incredible journey. Telecommunications is a dynamic industry that can bring, in equal measure, opportunities and challenges,†said Don Culeton, founder and president of Info Directions. “We are grateful to our clients, employees, partners and suppliers for helping us stay on the upside of the opportunities.â€
In 1996, Info Directions was an innovator; deploying a rating, billing and customer care system on the desktop. Two years later, the company broke new ground with the launch of a benchmark billing system and online bill payment and presentment product capitalizing the benefits of Web technology. In 2003, while most OSS/BSS providers were just beginning to explore development on the Microsoft .NET platform, Info Directions strengthened its position as a technology leader by delivering and implementing the industry’s first .NET-architected solutions with CostGuard®.NET and CostGuard® XG.
After establishing its beachhead in the CLEC market, Info Directions continued its mission of delivering innovative solutions for the developing communications market. The company now offers comprehensive operations and billing solutions that include support for facilities-based wireline and wireless providers, a point of sale system for telecom retailers, a Web-based product for resellers, and unique capabilities for next-generation IP-based service providers. Info Directions has also been honored with dozens of industry and business awards from Inc. Magazine, Cisco Systems, Microsoft Corporation and TeleStrategies.
“While it is certainly satisfying to look back at our accomplishments, it is the future that continues to inspire us at Info Directions,†said Culeton. “We remain focused on bringing our clients innovative solutions that help them enhance productivity, reduce costs and increase their bottom line. We understand the challenges that face service providers today and it is our goal to give them the tools they need to remain competitive and profitable. We look forward to supporting them in the next decade and beyond.â€
About Info Directions, Inc.:
Info Directions is a software engineering company that designs, hosts and installs net-centric billing, rating, order management, workflow and selling solutions for progressive communications service providers. Info Directions’ benchmark CostGuard® line of installed and ASP OSS/BSS products deliver convergent, web-enabled solutions to ICPs, wireless operators, ASPs, CLECs and ISPs offering local, long distance, broadband, content, data, IP, ASP usage, VoIP, utility, frame relay, wireless and xDSL services. The company also provides the Lexys Point-of-Sale product to wireless operators throughout the U.S. and around the world. Info Directions is a Microsoft Gold Certified Partner and a member of the MSDN ISV Program. To learn more about Info Directions, please call 1.888.924.4110 or visit www.infodirections.com.