Intec Centralized Error Management System (Intec CEMS) was named “Best New Product” by US-based TeleStrategies as part of the Billing & OSS World 2006 Excellence Awards, which recognise the best vendors in the billing and operations support system ( OSS ) segment of the telecommunications industry.

Ed Finegold, Billing World & OSS Today editor-in-chief, said, “There were more than 100 submissions for the Excellence Awards this year. Intec CEMS was chosen to win the award for best new product due to its practicality for all types of carriers and its ability to impact and improve the bottom line, particularly for carriers undergoing significant change and consolidation with their large IT environments.”

This new product from Intec, which is already in volume production at a major US carrier, has also been shortlisted for two awards at the forthcoming World Billing Awards in London , June 8. Using Intec CEMS, service providers can cut revenue losses by dramatically reducing error volumes, lowering the costs of managing errors, and recovering revenue from unbilled usage and service order errors. Intec has also been shortlisted for a third World Billing Award for its mediation solution under “Best Billing Implementation”.

Formally launched at Billing & OSS World 2006, Intec CEMS addresses a common but increasingly costly problem for carriers: errors between the services supplied to or ordered by customers, and what customers are actually billed for. Intec CEMS has been proven in Tier 1 carrier production environments where on average 90% of all incoming errors are applied to case logic or corrected automatically within Intec CEMS without user intervention. Correcting errors automatically allows carriers to avoid the revenue loss associated with errors that go undetected, uncorrected, or allowed to age to uncollectable status.

“Intec CEMS is a great example of Intec’s practical approach to the BSS/OSS market,” said Intec CEO, Kevin Adams. “It brings leading-edge technology to a very real business problem for carriers, helping them eliminate unnecessary losses from unbilled services. Taking a centralized, whole-revenue chain approach to error management is more efficient operationally, more effective in detecting complex systemic errors, and more logical in complex, next-generation BSS/OSS environments”.