Intec, one of the world’s leading providers of Business Support System (BSS) solutions, has announced another new customer for its award-winning convergent mediation solution, Inter-mediatE. The contract, with a leading North American service provider, is for the replacement of a legacy mediation system for a growing managed voice and data networking business.

The selection of Inter-mediatE was driven by the carrier’s need to cost-effectively manage the complexities of next generation networks and the services they enable. The solution will be deployed on low-cost, Linux-based hardware – enabling the carrier to significantly improve the performance per cost ratio of its business support systems.

Serving as the critical link between the network and the back office, Inter-mediatE minimises revenue leakage and provides advanced data management capabilities to streamline operations and processes across departments. Highly scalable, Inter-mediatE has been proven in the most demanding environments, processing billions of events daily.

“This important win further validates the extensive capabilities of Inter-mediatE, including its proven operational efficiency,” said Ian Watterson, vice president Intec Americas. “It also underscores the value and benefit to be gained, across the operation, by deploying a future-proof mediation platform. The importance of mediation is often relegated to the sidelines when service providers wrestle with large- scale billing replacements. Instead an incremental approach, beginning at the network layer, can reduce the processing load on downstream systems and lay the critical foundation for further transformation.”