LogiSense, a global provider of Billing and OSS software and services to the Telecommunications, Hosted/Cloud Communications, Convergent, and Broadband industries has released Engage Custom Portal (ECP), the company’s latest offering which will revolutionize the way its clients deploy end-customer facing portals for customer self-care.

In the past, service providers were restricted by pre-defined interface layouts that required additional customization and pro-longed turn-up times. ECP addresses this bottleneck head-on by taking advantage of reusable content components that are assembled within a flexible framework to deliver a complete and customized product to the end-user. This not only allows service providers to cultivate an enhanced user experience, but also make flexibility and personalization more diverse.

Ideal for EngageIP Billing/OSS clients that need to fetch usage data from various sources such as Broadworks, Metaswitch, or others, the system is built using an extensible model that makes it easy to pull this data and display it on ECP to the end-customer or client.

The announcement of ECP illustrates LogiSense’s understanding that solutions need to be shaped around the needs of customers and not limited to the capabilities of technology.