MYCOM, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, recently completed an integration of its Performance Management software, NIMS-PrOptima with HP TeMIP, a highly automated fault management solution.

The integration enables real time management of network performance issues detected by NIMS-PrOptima to be automatically managed by HP TeMIP. This allows network performance issues to be monitored around the clock in an operator’s Network Operations Center (NOC). Any network performance degradations can be quickly identified and dealt with before they impact the quality of customer service and any potential revenue loss.

MYCOM is a privately owned, leading global provider of best-in-class OSS Service Assurance software solutions and ICT professional services to the telecoms industry. Since its inception in 1997 MYCOM has executed projects in more than 30 countries covering EMEA, APAC and the Americas. Today, MYCOM has 11 offices in 3 continents and some 500 employees of more than 26 nationalities and languages.

MYCOM’s growth has been due to its exceptional vision and leadership in the development of 3G technology and NGNs. The expertise gained in these technologies has enabled MYCOM to pioneer the performance management of such 3G networks, and achieve a leadership position today in the performance management and service assurance of advanced convergent telecom networks. This added to the unique triple expertise in software excellence, systems integration and network engineering, now makes MYCOM the partner of choice for over 40 leading global telecom carriers across more than 30 networks.

Further information about MYCOM can be found at http://www.mycom-int.com.