In a major win for telecommunications technology, Netcracker Technology has been awarded Frost & Sullivan’s 2024 Technology Innovation Leadership Award for Global OSS/BSS. The honor reflects Netcracker’s commitment to cutting-edge solutions and its ability to stay ahead in a rapidly shifting industry landscape.

This accolade highlights Netcracker’s impact in empowering communications service providers (CSPs) to adapt and thrive. With its advanced cloud-native tools—like the Netcracker Digital Platform—the company helps CSPs efficiently enter new markets and seize revenue opportunities.

Frost & Sullivan singled out Netcracker’s exceptional customer-focused approach. “Netcracker’s success with customers is evident through its revenue growth, recurring revenue, and its win rate, with the vast majority of the largest global digital transformation programs within the last three years,” said Mei Lee Quah, Director of ICT Research at Frost & Sullivan.

Quah praised the company’s ability to earn customer trust by prioritizing their needs. She pointed out that Netcracker’s straightforward philosophy—ensuring customer success—is a major driver behind its achievements.

Ari Banerjee, Netcracker’s Chief Strategy Officer, expressed pride in the recognition. “Innovation is a key element of staying competitive. That’s why we focus relentlessly on delivering solutions that drive customer success,” Banerjee said.

The award also shines a spotlight on Netcracker’s influential role in the telecommunications sector. By enabling CSPs to integrate technologies like 5G, artificial intelligence, and automation, the company helps clients transform their operations and grow.

This success builds on more than three decades of experience, during which Netcracker has consistently supported service providers in navigating market challenges. Now, with this award in hand, the company is poised to continue leading the charge in telecom innovation.