Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the Amdocs provisioning and fulfillment solution for cable, and enabled its first digital TV virtual network operator (VNO) to go live. The announcement was made at The Cable Show today.
Amdocs’ provisioning and fulfillment solution for cable provides GET with a single platform to automate provisioning of digital TV, voice over IP, and high-speed Internet services for multiple service operators. The product’s multi-domain capability enables the segmentation and management of VNO’s subscriber’s data so that GET can now sell and bill services to new customers even if they are physically located outside of the GET network. In addition to generating new revenues, GET will also benefit by delivering a superior customer experience by enabling VNO’s to deliver “service on demand.” Through the product’s real-time provisioning capabilities, and Amdocs’ Customer Service Portal, VNO’s can provision digital TV services in real-time so that the customer receives the service they want, as soon as they order it.
“We are a firm believer that real-time access to our subscriber and operational information is a key enabler for realizing our dream of rapid creation and adoption of more innovative products and services,” said Kjell Hammer, Chief Information Officer, GET. “We needed one platform that would allow us to introduce new products and services more quickly and cost effectively, simultaneously improving the service levels for our customers, enabling them to be more in control. We are confident that the Amdocs provisioning and fulfillment solution for cable can scale to accommodate our growing customer base and offering of converged products and services.”
Amdocs’ flagship provisioning and fulfillment for cable solution is from the former JacobsRimell, now part of the Amdocs OSS offerings and has been used to provide data and digital TV service to more than 20 million users worldwide. For further information on Amdocs’ provisioning and fulfillment suite, please visit http://amdocs.com/Site/Solutions/OSS/solutions/jr.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experienceTM at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008, and in our quarterly 6-K furnished on February 9, 2009.