In order to facilitate the interaction between the human and technical processes, oriented to the information´s management and business processes, Open Mobile, a Puerto Rican leading telecommunications company, has successfully completed the upgrade of its information´s platform with Smart Flex, product of Open International Systems Corp, leader in development and implementation of B / OSS solutions.

SmartFlex supports the operation of fixed telephony, mobile and internet telephony. With this application, Open Mobile will address all their business area, from the definition of products and services N-Play, to the configuration of business flows for requests such as, equipment configuration and management, sales, installations , after-sales, billing, payment (collection) or collections, third, interconnections with operators, delinquency and collection management, cutting and suspension.

Because of Puerto Rico number portability, the scope of the project includes sales and billing functions for ported numbers, allowing increased productivity in all business and operations areas of the organization.

In 2012, Open Mobile is preparing the commercial launch of the high-speed Mobile Internet LTE (4G technology), also is preparing to commerce voice and data packages for smart devices, all these new services, the technological renovations, and the competitive challenges in short, medium and long term in the landscape of Open Mobile, are supported by Smartflex, which provides, the following competitive advantages:
— Streamline customer processes and satisfied customers in a faster way.
— 360-degree vision of products and services, from the standpoint of revenue, including operations, services and customers.
— Model, define and implement , agily, easily and with flexibility, different products and business models to respond to market changes, business practices , customer needs and new technologies.
— Reduce Time-To-Market for deals and plans, taking advantage of SmartFlex rule engines, which avoids working into complex development projects.
— High levels of automation and standardization of processes through Business Flows and modules such as mediation service which is connected to different platforms to perform provisioning, suspension, cutting and reconnection of services.

With this implementation, Open International Systems Corp, is still positioning itself in Central America as a technology company with the most agile and flexible solution on the market, which is adaptable to the specific needs of telecommunications companies.