Orange Cameroon has taken the benefits of the Astellia solution for many years to monitor the Quality of Service of its GSM and GPRS network. One of the leading operators in the challenging Cameroon’s market is Orange.
Ocean probes and the Cigale application suite used as the base by Orange to monitor and optimize its GSM and GPRS Quality of Service for both the BSS and the NSS part of the network.
In parallel, Orange focuses on the roaming activity to increase roamers’ retainability and revenue. Daily KPIs and statistics on the network performance for roaming activity are analyzed using Astellia roaming solution.
“Astellia is providing us with a new and innovative way of following up the QoS of our most valuable customers in order to develop their loyalty and therefore increase our revenue. Astellia has been a long-term and innovative partner for Orange Cameroon.” says M. Sanda M. OUMAROU, Quality Engineer of Orange Cameroon. “Using Astellia Service Level Management application, we will differentiate ourselves from competitors and we expect to increase our market share still further in this high-value customer segment”.
A new step forward has been made by Orange Cameroon with the implementation of the Service Level Management (SLM) application from Astellia. SLM will allow Orange Cameroon to specifically follow up the Quality of Service delivered to its most important subscribers: VIP, Corporate Accounts, High Value Customers, etc.
About Orange Cameroon
Orange Cameroon is the first Cameroon mobile operator. The 10 provinces and more than 80% of Cameroon people are covered today. And Orange Cameroon continues extending its GSM network, with new cities get connected every day.
For more information, please visit their website: http://www.orange.cm
About Astellia
With strong experience in the telecom activity and a constant in-the-field involvement, Astellia helps more than 130 mobile operators and equipment manufacturers worldwide to maximize the performance of their networks and offer an optimum quality of service (QoS) to their subscribers.
Astellia solutions cover GSM/GPRS/UMTS technologies from a radio access part to core networks. Astellia offers not only solutions but also services like network audits and optimization, trainings, etc.
For more information, please visit their website: http://www.astellia.com