Telcordia is the clear market leader in Inventory, Network Resource Management and Service Fulfillment according to a newly released report from OSS Observer, one of the leading market research firms analyzing the telecom software market. The results of this report continue to demonstrate Telcordia’s unique industry-leading position as the dominant global OSS market vendor with clear leadership positions in the Service Assurance and Fulfillment market segments. 

The OSS Observer Report, titled “Market Share: Global OSS Supplier Market Leadership in 19 Segments,” provides detailed market share data on segments across the OSS and BSS marketplace including Billing, Customer Care, Service Assurance and Service Fulfillment. It reports that “Telcordia is a leader in every service fulfillment segment,” putting Telcordia #1 in inventory, fulfillment and order management.

Telcordia is number one within the overall Service Fulfillment sector with a market share of 18 percent in a US $1.6 billion marketplace, while positioned second in the Service Assurance market with 11 percent. Telcordia held the number one position in Inventory with a 26 % market share and in the Order Management sector, Telcordia again dominated with a 22% market share.

“Telcordia is in a clear leadership position in the marketplace in a number of different OSS market sectors and is the overall leader in fulfillment and assurance,” said Larry Goldman, founder and senior analyst of OSS Observer.

“This assessment underlines Telcordia’s continued success and momentum in the OSS/BBS markets, and our position as the first partner of choice for customers, particularly in Service Fulfillment and Assurance,” commented Mike Henderson, President, Global Solutions, Telcordia. “Telcordia is driving the delivery of OSS solutions with its comprehensive portfolio, designed to enable customers to improve productivity and deliver measurable results, while providing a market leading proposition to operators seeking a trusted, experienced partner.”

Driving Telcordia’s position in the area of Service Fulfillment are: Telcordia(R) Granite Inventory, Telcordia(R) Expediter and Telcordia(R) Network Engineer. Granite Inventory combines intelligent inventory, provisioning automation, discovery and reconciliation functions in a single, open, flexible service fulfillment solution. By coupling an enterprise-wide view of services, application-specific resources, and the network with a comprehensive set of provisioning capabilities, Granite Inventory puts service providers firmly in control of their growth, allowing them to gain faster, more accurate provisioning and repair with native discovery and activation capabilities. Telcordia’s Order Management offering includes Expediter, a highly flexible management solution that guides service orders from start to finish, covering decomposition, routing, status tracking, business rule validation, message mapping, provisioning/activation, and billing. Network Engineer, built on the ESRI(R) ArcGIS(TM) platform, is a comprehensive geospatial solution for the planning, design and management of your network and physical inventory and supports an integrated view of both inside and outside plant engineering. Telcordia has proven performance and production-ready credentials in this Service Fulfillment area with well over 100 successful implementations for fixed, mobile and cable operators spanning the globe.

In the area of Service Assurance, Telcordia(R) Service Director enables customers to bring together the disparate resources in the network to manage Quality of Service (QoS) levels and drive revenue.

Telcordia provides open, flexible, and configurable software and services for IP, fixed, mobile and converged networks, helping communications companies around the world transform, manage, and grow their networks. Telcordia helps providers aggressively reduce costs by consolidating complex operations while growing their networks and service offerings to generate profitable new revenue. Telcordia continues to drive the future of the telecommunications sector with the Telcordia(R) Maestro(TM) IMS Portfolio and leading OSS/BSS offerings that continue to dominate the market sector.

More information on Granite Inventory, Expediter, Network Engineer or Service Director and other mission-critical Telcordia solutions can be found at www.telcordia.com.

About Telcordia
Telcordia Technologies, Inc. is a leading global provider of telecommunications network software and services for IP, wireline, wireless, and cable. As the industry continuously evolves, Telcordia is focused on being the undisputed transformation partner for its customers. By delivering flexible, standards-based software solutions and consulting services that optimize complex network and business support systems, Telcordia helps customers transform their business while aggressively reducing costs and growing revenues. Telcordia is headquartered in Piscataway, N.J, with offices throughout the United States, Canada, Europe, Asia, Central and Latin America. (www.telcordia.com)

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