Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, and ROMTELECOM (Romania) announced today that ROMTELECOM has gone live with Convergys’ Infinys [tm] software. ROMTELECOM serves more than 4.3 million customers throughout Romania offering a wide range of advanced communications services including fixed and mobile telephony, data transmission, and Internet.
As a result of the implementation of Convergys’ Infinys Rating and Billing Software, ROMTELECOM is realizing new growth opportunities, enhanced customer service, and reduction in operational support system costs while quickly bringing new products and services to market.
With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients’ complex BSS and CRM business problems. Convergys is outthinking and outdoing [tm] on behalf of its clients every day.