After it performed an audit of Smart Telecom’s current billing structure, i-conX Solutions was appointed by the Irish telecom operator, Smart Telecom, to provide ongoing outsourced interconnect billing services.

In a two-year deal, i-conX will use its own proprietary hardware and software to manage the costs of Smart’s incoming and outgoing voice and data traffic. The contract was awarded upon completion of a back-billing and cost control exercise in which i-conX demonstrated how new measures implemented across the company’s corporate, residential, and payphone services could assist Smart in assuring that billing relationships with other carriers are both accurate and auditable.

Over recent months, Smart Telecom has undergone a management restructure and has driven operational and cost efficiencies throughout the organization. “With robust financial management, one of the key priorities for the new management team, the deal with i-conX, is an important investment and links in with other controls and automation that we now have in place,” says Pio Murtagh, chief
operations officer for Smart Telecom.

“The back billing exercise and new interconnect billing functionality introduced by i-conX provides Smart with valuable commercial visibility and a platform from which to carefully assess our financial position at any one time. Alongside recent significant investments in system automation and process control, the new deal will allow us to continue with our plans for further contained growth over the next few years.”

i-conX Solutions has confirmed its position as the fastest growing specialist in the global interconnect field over recent years, with its annual turnover now standing at 2.2million. Alongside extensive reach in Europe and the Middle East, the business continues to win contracts in emerging markets, and is currently working on site in Sudan and Palestine implementing both its outsourced and licensed services.

Of the company’s new deal with Smart Telecom, CEO at i-conX, Martin Browne commented, “Our new deal with Smart has proven to be mutually beneficial; its new management team has introduced fantastic new technology, so not only is it great for us to have the opportunity to link in our proprietary hardware and software, but we have also moved our own operations over to Smart’s network to take advantage of its cutting-edge network.”