Subex Limited, a leading global provider of Business Support Systems (BSS) for CSPs (Communications Service Providers), has been awarded a renewal of a multi-million dollar framework contract with BT.

The framework contract specifically covers the on-going provision by Subex of Mission Critical Revenue Operations Centre (ROC®) portfolio software solutions, application/operations support, and managed services. These will be delivered across BT’s Domestic & International Interconnect Billing & Settlements, Fraud Management, Revenue Assurance and Event Integrity domains.

The primary objective of the Subex ROC is to function as the ‘ Mission Control for Financial Health’. The ROC enables profi¬table growth for service providers through coordinated operational control. BT has chosen multiple Subex ROC solutions and because of this, will profit from a range of benefits across its business.

The Subex ROC collates and correlates data from various BSS functions. It monitors and controls the entire revenue chain and identi¬fies risks to profi¬tability, margins and customer satisfaction. The ROC also allows a service provider to support business and operational innovation programs because of its end-to-end view. The key benefi¬ts that a service provider derives from the Subex ROC are enhanced revenue management, enterprise-wide risk management, business and operational assurance, pro-active intelligence and insight, revenue chain integrity assurance and improved customer experience.