Third T-Mobile company, which is the largest Czech mobile service provider, deploys Amdocs for product information management
T-Mobile Czech Republic and Amdocs announced today that the Amdocs CES Enterprise Product Catalog 7.5 software was selected as their central product information repository for services, handset and accessories offered via its self-service portal. With this software, T-Mobile Czech Republic will be able to define, blend, price, bundle, maintain, and retire these offerings easily and quickly. With this software, T-Mobile Czech Republic will be enabled to define, blend, price, bundle, maintain, and retire these offerings easily and quickly.
T-Mobile companies in Germany and in the UK, serve a combined customer base of more than 50 million customers, have also deployed Amdocs Enterprise Product Catalog. The Amdocs software allows T-Mobile Germany and T-Mobile UK to reduce product configuration effort and cost, as well as time to market for new products.
“Service providers are incorporating retail practices and technologies for better competitive differentiation and an enterprise-wide product catalog is a key ingredient in this endeavor,” said Susan McNeice, Program Manager, OSS/BSS Global Competitive Strategies, Stratecast, a division of Frost & Sullivan. “This is especially true when the catalog must integrate many disparate applications, as the catalog becomes the ‘single source of truth’ for all product information in the enterprise.”
This agreement extends a six-year relationship between T-Mobile Czech Republic and Amdocs. T-Mobile Czech Republic was among the first Amdocs Billing customers to upgrade to Amdocs Billing 7, and also uses Amdocs’ customer management products.
About Amdocs Customer Experience Systems (CES)
Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs’ unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
About Amdocs
Amdocs, (NYSE: DOX), is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service, and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.
For more information, please visit their website: http://www.amdocs.com
About T-Mobile Czech Republic
T-Mobile Czech Republic has been operating in the Czech market since 1996. Since its establishment, the company has placed emphasis on the quality of services offered and excellent customer service. As of 31 December 2007, 5.27 million customers were using T Mobile services.
T-Mobile Czech Republic a.s. operates a public mobile communications network on the GSM standard in the 900 and 1800 MHz bands and is also authorized to operate a UMTS network. T Mobile was the first operator in the Czech Republic to launch its third-generation technology on 19 October 2005 under the name Internet 4G.
T-Mobile is a member of the international telecommunications group: T Mobile International. Thanks to T Mobile’s international presence, customers can count on the worldwide availability of their favorite services and take advantage of unified, favorable prices of calls when abroad.
For more information, please visit their website: http://www.t-press.cz or
http://www.t-mobile.cz