Today at AfricaCom 2008, it was announced that Tanzania Telecommunications Company Ltd. (TTCL), Tanzania’s main telecommunications operator, has successfully deployed FTS’ end-to-end billing solution.
The solution supplied to TTCL will enable the Tanzanian operator to provide customer care, rating, billing, provisioning, and interconnect services over both wireline and wireless networks to its subscribers.
“We are very pleased with the deployment of FTS’ Leap’ billing solution,” said Mr. Arnold Masaro, Head of Information Systems at TTCL. “FTS has executed an excellent project, performing beyond our expectations. Thanks to this implementation, we can now offer more and improved services to our customers. As we continue to grow, we expect the FTS solution to grow with us and are very confident it will enable us to improve our business processes while providing a better service to our growing customer base.”
“The deployment of this end-to-end billing and customer care solution in Tanzania is further proof of our commitment to the African market,” said Shamir Efrony, Africa Sales Director, FTS. “We have a strong portfolio of implementations in this continent, and expect to keep increasing our presence in this growing market. The platform will enable Tanzania Telecommunications to interface smoothly with virtually all types of network elements while providing additional services. Furthermore, Leap’s interfaces with TTCL’s wireless network will allow the operator to support prepaid management independently, without FTS’ intervention.”
About Tanzania Telecommunications Company Ltd.
TTCL is the leading provider of fixed voice and data telecommunication services to over 110,000 business and residential customers in Tanzania. TTCL places a strong focus on customer satisfaction by providing high-quality and affordable services. The company is and will continue implementing best practices based on the company’s vast experience and unique knowledge of the Tanzanian telecommunications market.
For more information, please visit their website: http://www.ttcl.co.tz
About FTS
FTS (LSE: FTS) is a leading provider of Billing, CRM and Business Control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company’s operations comprise four international R&D locations and strategically-located sales support offices worldwide.
For more information, please visit their website: http://www.fts-soft.com/