Syndesis, the worldwide leader in Convergent Service Delivery Management (CSDM) solutions, announced today that its industry-leading service fulfillment solutions have been chosen by Telecom Italia Sparkle (TI Sparkle) to support its next-generation service offerings after a competitive selection process.
A comprehensive Syndesis solution to deliver new services, including automated activation, provisioning, and discovery, is now in production across TI Sparkle’s international IP network. Network reconciliation of TI Sparkle’s inventory system will follow in the next phase of the multi-phase, multi-year license agreement, which is being implemented in conjunction with Datamat, a leading systems integrator.
“We are pleased to enable the Telecom Italia group of companies to continue to delight their customers with innovative service offerings, powered by Syndesis’ solutions,” said Mark Fowlie, Chief Marketing Officer for Syndesis. “Syndesis continues to demonstrate the ability to fully automate the fulfillment process with industry-leading functionality and to ensure future growth of new service offerings.”
With this installation, Syndesis is helping to power TI Sparkle’s central network operations center and ensure that equipment can be activated and configured from one location, in order to maximize the return on its investment in its next-generation network. As a result, Syndesis anticipates that TI Sparkle will reduce operations expenses and benefit its bottom line over the long term.
Telecom Italia Sparkle, a wholly owned subsidiary of Telecom Italia SpA, was established in 2003 with the objective of developing and consolidating the Italian Group’s international wholesale and retail business. TI Sparkle is a full service provider, offering a complete range of solutions spanning voice services, IP, bandwidth and managed data services for fixed-line and mobile operators, ISPs and, in synergy with Telecom Italia, for multinational corporations.
About Syndesis (www.syndesis.com)
Syndesis is the leader in Convergent Service Delivery Management, essential for the seamless, painless migration to advanced service offerings, such as Triple/Quad Play, VoIP and IPTV, and advanced architectures, such as IMS. Syndesis empowers the world’s leading Communications Service Providers to deliver new network and application experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other communications software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including AT&T (SBC), Bell Canada, BT, Cingular, NuVox, Qwest, Sprint, Swisscom, Telecom Italia, Telefonica, Telstra, TELUS, Verizon Business and Verizon Wireless.