Vivacom, Bulgaria’s main telecommunications provider, has selected Neural Technologies as its definitive fraud management solution supplier.
Vivacom is the new name of the company that unifies the BTC and Vivatel services, the fixed-line and mobile offerings from Bulgarian Telecommunications Company. Vivatel, the mobile arm, has been successfully using Neural Technologies’ Minotaur™ Fraud Management Solution for several years, with a rival solution installed at BTC. When the decision came to combine the fixed and mobile operations Minotaur™ was selected as the preferred solution to manage Vivacom’s fraud challenges going forward.
“Having worked closely with both ECtel and Neural Technologies for several years and experienced both product and service offerings, we ultimately selected Minotaur™, due to the inherent flexibility of the product – which satisfies our current and future business requirements – and the consistently high quality of support provided by Neural Technologies”, said Kolyo Savov, Director of Revenue Assurance for Vivacom.
Said Luke Taylor of Neural Technologies, “Bringing the fraud management functions of Vivacom’s fixed line and mobile services together is a smart move that will offer benefits in terms of efficiency and revenue savings. We look forward to continuing to work with Vivacom to ensure both their networks have the best possible protection against fraud and revenue loss”.
About Neural Technologies
Neural Technologies (Nt) has established itself as a leading provider of risk management software solutions. Formed in 1990, the company has built upon a foundation in neural analysis and design to provide quality products that increase bottom-line returns for its customers.
Nt’s solutions empower organisations to minimise financial risk to their business, providing comprehensive risk management capability in the areas of fraud, bad debt, customer attrition, collections, revenue assurance and security.
Nt has twice been ranked in the Sunday Times Tech Track 100 league table of the UK’s top technology companies and was named Large Technology Supplier of the Year 2008 by the British Computer Society.
The company has a customer base of around 40 organisations worldwide, including Sprint, Oi, T-Mobile, MTN, Zain, Telkom SA, Orange, O2, VimpelCom, TDC, GE Money, DiGi Malaysia, Axtel and Digitel.
For more information, visit www.neuralt.com.
About Vivacom
VIVACOM is the trademark of the Bulgarian Telecommunications Company AD (BTC), Bulgaria’s incumbent telecoms operator. The company offers a full range of telecom services – fixed and mobile telephony, broadband Internet and data transfer. It has the country’s largest and best-developed telecom infrastructure. VIVACOM’s converged services are available in over 1 000 outlets of the operator and its dealers throughout Bulgaria.
For more information visit: www.vivacom.bg