In a move set to revolutionize the landscape of digital workplace management, VOSS Solutions, the industry leader in digital workplace management technology, has introduced a powerful new suite of analytic capabilities. These capabilities promise to empower organizations to streamline resource utilization and take command of expenses within their Unified Communications (UC) and collaboration networks.

In today’s challenging economic climate, businesses across the globe are grappling with the pressing need to scrutinize and minimize costs. Yet, the intricate nature of managing and calculating expenses related to expansive UC environments presents a formidable challenge. These environments encompass a myriad of components, including software licenses, devices, hardware infrastructure, voice capacity, numbering systems, and specialized meeting room applications. The data relevant to cost analytics is often scattered across various UC applications, each presenting information in varying and unrefined formats. Moreover, this data is continually subject to transformation due to personnel turnover and the ever-evolving technology landscape. In larger UC environments, navigating this labyrinthine terrain results in monthly operating costs that remain shrouded in opacity, despite being of significant consequence.

VOSS Cost Analytics, the latest offering from VOSS Solutions, promises to be the answer to these woes. This cutting-edge tool leverages automation to comprehensively “discover” every aspect of the UC environment, analyze the data collected, and present this information in a user-friendly and actionable format. Organizations can now make well-informed decisions to bolster efficiency and achieve cost-effectiveness across their UC portfolio. By integrating this innovative capability from VOSS, customers gain access to a unified control center for discovery, analysis, trend tracking, and expenditure reporting, thus obtaining a holistic view of their asset utilization and spending within the UC ecosystem. Furthermore, intelligent business dashboards can be tailored to cater to specific requirements, providing a comprehensive insight into an organization’s digital workplace assets and financial outlays.

Bill Dellara, VP Product at VOSS, expressed his excitement about this groundbreaking development, saying, “We are thrilled by the immense potential that this holds. Early adopters of VOSS Cost Analytics have used it to gain insights into calling behavior, numbering patterns, and capacity needs across different locations, resulting in substantial immediate savings, often in the hundreds of thousands of dollars. However, the scope of this feature extends far beyond these initial successes. We’re eagerly looking ahead to broader horizons, exploring possibilities in device analytics and even real estate analytics, with the aim of empowering organizations to achieve cost savings across a much wider spectrum.”

The advantages of VOSS Cost Analytics are manifold:

• Data Consolidation: It consolidates information from diverse UC components, data feeds, and applications, spanning on-premises systems, cloud platforms like Microsoft Teams and Cisco Webex, infrastructure and networking systems like SBCs, and adjacent applications like contact centers.
• Comprehensive View: It provides a unified and user-friendly view across the entire UC estate, with role-based access control for dashboards and underlying data.
• Historical and Real-time Insights: Users can utilize historical data to gain insights spanning six months or more, while simultaneously integrating live data for real-time updates and trend analysis.
• Cost Optimization: It assists in optimizing capacity and managing day-to-day expenses by reviewing estate footprints.
• Usage Data Analysis: VOSS Cost Analytics can analyze and translate usage data into cost streams stemming from UC assets via customizable business dashboards, allowing users to delve into the details and gain control over expenses.
• Simplified Management: The tool harnesses a discovery capability to simplify the management of UC configuration, users, devices, numbering, and licensing.
• Granular Insights: It offers a view of the entire UC estate, allowing effortless drilling into specific cities, offices, or departments to access localized information and comprehend trends.
• Automated Reporting: Users can schedule usage and cost reports for senior management and business reviews.

With VOSS Cost Analytics now at their disposal, organizations are poised to navigate the complexities of UC management with unprecedented clarity and precision, thereby fostering cost savings and operational efficiency. VOSS Solutions continues to lead the charge in redefining digital workplace management in an era where maximizing resources and controlling expenses are paramount.